Certified Medical Assistant/BA- VH Maternal Fetal Med, Part Time, Day

Position Summary

Under the direction of the physician, RN or Supervisors, performs direct clinical activities in a courteous, caring, and respectful manner. These include, blood draws, specimen preparation and transport, specimen result retrieval, recording and dissemination of results and any tests required by the physicians and RNs. Administers injections as requested/directed. Responsible for accurately documenting in an EMR system in accordance with licensure and TVH department policy and procedures. Maintains close working relationships with all department staff to ensure proper workflow, care, and treatment.

About the Role

Performs a variety of essential front desk activities that include scheduling, greeting, registering, ensuring insurance compliance and all other responsibilities at time of service. Responsible for maintaining the daily patient schedule and answering incoming calls that result in scheduling an appointment or passing along inquiries from a clinical or billing nature, in a courteous, caring, and respectful manner. Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow. Supports the department and professional staff as directed or requested by supervision.

Responsibilities

• Performs direct clinical activities under the direction of the physician, RN or Supervisors
• Administers injections as requested/directed
• Accurately documents in an EMR system in accordance with licensure and TVH department policy and procedures
• Maintains close working relationships with all department staff to ensure proper workflow, care, and treatment
• Performs a variety of essential front desk activities that include scheduling, greeting, registering, ensuring insurance compliance and all other responsibilities at time of service
• Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow
• Supports the department and professional staff as directed or requested by supervision

Requirements

• High school diploma or equivalent and completion of a formal Medical Assistant program that is recognized by the State of New Jersey
• Completion of formal coursework in office management, database management or business
• Computer l Experience
• Previous MA experience in a clinic, physician's office or outpatient setting preferred
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required

Qualifications

• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required
• BCLS certification preferred upon hire, will be required
• Understanding of the operations of a medical practice preferred
• Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care
• Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations
• Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups
• Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team
• Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times
• Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations
• Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, Mission and Vision Statements
• Ability to represent the organization positively at all times
• Ability to respect confidentiality of private healthcare, financial and other company information at all times
• Ability to honor commitments to the job and members of the team
• Ability to speak constructively about co-workers and the organization
• Ability to assume responsibilities and accountability for job duties and organizational responsibilities
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets

Skills

• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required
• BCLS certification preferred upon hire, will be required
• Understanding of the operations of a medical practice preferred
• Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care
• Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations
• Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups
• Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team
• Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times
• Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations
• Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, Mission and Vision Statements
• Ability to represent the organization positively at all times
• Ability to respect confidentiality of private healthcare, financial and other company information at all times
• Ability to honor commitments to the job and members of the team
• Ability to speak constructively about co-workers and the organization
• Ability to assume responsibilities and accountability for job duties and organizational responsibilities
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retail Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Pay

$22.99 - $28.74 per hour

Schedule

Day

Location

The Valley Hospital-Paramus