Certified Medical Assistant

About the role

We are seeking a dedicated Patient Care Coordinator to join our operations team in a facility-based role that includes regular travel. This position supports our remote patient monitoring program by coordinating and executing the recovery of medical monitoring equipment (e.g., blood pressure cuffs, glucose monitors, pulse oximeters) from patients who have completed their care plans.

Responsibilities

• Travel to patient homes and healthcare facilities across designated states to retrieve remote monitoring devices.
• PACKAGES CAN BE HEAVY!!!
• Schedule and confirm pickup appointments with patients, caregivers, and clinical teams.
• Safely handle, sanitize, and return medical equipment to inventory hubs.
• Maintain detailed records of recovered devices and update tracking systems.
• Provide basic device support or education prior to pickup if needed.
• Collaborate with logistics and supply chain teams to optimize travel routes.
• Adhere to HIPAA and infection control standards during all interactions.
• Report equipment issues, losses, or patient concerns to the Director of Operations.
• Handle calls, manage EMR uploads, respond to voicemails and device management when not traveling.

Requirements

• 2+ years in healthcare coordination, home health, or medical device support.
• Strong communication and organizational skills.
• Comfortable working independently and managing a dynamic travel schedule.
• Valid driver’s license and clean driving record.
• Familiarity with EMR systems and inventory tracking tools preferred.
• Ability to lift and transport equipment (up to 25 lbs) if required.

Qualifications

• Valid driver’s license and clean driving record.
• Familiarity with EMR systems and inventory tracking tools preferred.
• Ability to lift and transport equipment (up to 25 lbs) if required.

Benefits

• Paid time off
• Paid Holidays
• Medical insurance
• Vision insurance
• Dental insurance
• Royal Oak, MI downtown Paid Parking

Pay

TBD

Schedule

Approximately 50% travel across multiple states. Overnight travel may be required depending on route and patient volume. Travel schedule coordinated with the Director of Operations and planned in advance.