Certified Medical Assistant

About the role

At Oak Street Health, Medical Assistants gather all necessary medical information to ensure providers have the most accurate information for healthcare decisions. They report to the Practice Manager or Center Operations Specialist and are vital members of Care Teams, requiring high levels of flexibility, energy, attention to detail, and problem-solving skills. Medical Assistants build relationships with Oak Street Health members and collaborate closely with teammates to ensure an unmatched patient experience while driving clinical results.

Responsibilities

• Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, required screenings, and medication reviews
• Inventory supplies and stock exam rooms
• Respond to patient requests for telephonic support (e.g., lab results, faxing records to specialists)
• Administer vaccinations and perform point-of-care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing (in accordance with state regulations)
• Import required documents into EMR via scanning or PDF upload
• Participate in care team meetings to discuss patient care and clinic operations
• Process orders for durable medical equipment
• Request medical records from external providers as required by the provider
• Conduct routine quality control checks including infection control measures, equipment checks, and expired medication/supplies checks
• Assist in maintaining center lab
• Perform other duties as assigned

Required Qualifications

• State or national certification (as required by state) or graduation from an accredited medical assistant course
• 1 year experience as a medical assistant
• CPR or BLS Certification
• Electronic Medical Record experience
• Computer skills: Ability to quickly navigate and use multiple computer programs, including but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets
• Proficiency in non-English languages as required by the center's demographics
• US work authorization

Strongly Preferred Qualifications

• Minimum of three years in a Medical Assistant role
• Successful mastery of the workflow in their previous MA position
• Appetite for expanded responsibilities, greater clinical experience, and a chance to make an impact in patients’ lives

Preferred Qualifications

• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification

Other Skills

• Problem-solving skills, professional accountability, and a flexible, positive attitude
• Strong communication skills and customer service orientation

Pay

The typical pay range for this role is $18.50 – $31.72 per hour. The actual base salary offer will depend on experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay.

Schedule

Anticipated weekly hours: 40

Time type: Full time