Certified Medical Assistant

About the role

We’re seeking a certified, patient-centered CCMA to support ambulatory clinical care in Gallatin, TN. You’ll deliver hands-on support, assist providers, and keep visits running smoothly. This role requires an active CMA certification and a willingness to travel to other offices as needed.

Responsibilities

• Provide patient care support under the direction of a physician or advanced practice provider.
• Prepare patients for exams: rooming, vitals, urinalysis; document accurately in the EMR.
• Perform CMA scope tasks: phlebotomy, injections, EKGs, specimen processing, and assist with office procedures.
• Review charts and conduct pre-visit planning; update meds and recent test results.
• Report lab findings to providers and carry out documented orders per protocol and RN/provider supervision.
• Support chronic care management by documenting monthly outreach for enrolled patients.
• Triage patient calls for urgent needs under RN/physician direction.
• Educate and counsel patients using approved guidelines.
• Maintain exam rooms, supplies, instruments, and clinical quality standards.
• Uphold safety, infection control, and confidentiality (HIPAA) at all times.
• Collaborate effectively with patients, clinicians, and staff; contribute to a positive team culture.

Requirements

• Current Certified Medical Assistant (CMA) credential; certification valid in Tennessee.
• Current BLS certification.
• Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license, and auto insurance.
• Physical Requirements: Sit/stand for extended periods; push, pull, reach; occasional bending/stooping/stretching. Full range of motion with adequate hand–eye coordination and manual dexterity. Normal hearing and vision (with or without correction) to document and communicate. Occasionally lift/carry up to 20 lbs. Ability to travel/relocate to other offices as business needs require. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Qualifications

Preferred Experience: 12+ months of professional experience as a CMA in an ambulatory or primary care setting.

Skills and Competencies

• Proficient with vitals, urinalysis, injections, phlebotomy, EKGs, and basic office procedures.
• Able to interpret and route lab/test results to providers.
• Strong EMR documentation and basic computer skills.
• Sound judgment, calm response in emergencies, and adherence to protocols.
• Excellent organization, communication (verbal and written), and interpersonal skills.
• Commitment to quality control, safety, and patient confidentiality.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance