Certified Medical Assistant

Key Responsibilities

• Provide patient care support under the direction of a physician or advanced practice provider.
• Prepare patients for exams: rooming, vitals, urinalysis; document accurately in the EMR.
• Perform CMA scope tasks: phlebotomy, injections, EKGs, specimen processing, and assist with office procedures.
• Review charts and conduct pre-visit planning; update meds and recent test results.
• Report lab findings to providers and carry out documented orders per protocol and RN/provider supervision.
• Support chronic care management by documenting monthly outreach for enrolled patients.
• Triage patient calls for urgent needs under RN/physician direction.
• Educate and counsel patients using approved guidelines.
• Maintain exam rooms, supplies, instruments, and clinical quality standards.
• Uphold safety, infection control, and confidentiality (HIPAA) at all times.
• Collaborate effectively with patients, clinicians, and staff; contribute to a positive team culture.

Required Qualifications

• Current Certified Medical Assistant (CMA) credential; certification valid in Tennessee.
• Current BLS certification.
• Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license, and auto insurance.

Preferred Experience

• 12+ months of professional experience as a CMA in an ambulatory or primary care setting.

Skills and Competencies

• Proficient with vitals, urinalysis, injections, phlebotomy, EKGs, and basic office procedures.
• Able to interpret and route lab/test results to providers.
• Strong EMR documentation and basic computer skills.
• Sound judgment, calm response in emergencies, and adherence to protocols.
• Excellent organization, communication (verbal and written), and interpersonal skills.
• Commitment to quality control, safety, and patient confidentiality.

Physical Requirements

• Sit/stand for extended periods;
• Push, pull, reach;
• Occasional bending/stooping/stretching.
• Full range of motion with adequate hand–eye coordination and manual dexterity.
• Normal hearing and vision (with or without correction) to document and communicate.
• Occasionally lift/carry up to 20 lbs.
• Ability to travel/relocate to other offices as business needs require.

Additional Information

• This description outlines the primary duties and requirements and is not an exhaustive list.
• Duties may change, and you may be asked to perform related tasks as needed to support patient care and clinic operations.

Benefits

• 401(k) 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance