Certified Medical Assistant

About the Role

As a Certified Medical Assistant (CMA), you will play a pivotal role in providing high-quality patient care and supporting our medical team with various clinical and administrative tasks. Your commitment to patient-centered care and attention to detail will ensure a smooth experience for patients and staff alike in our intimate concierge practice.

Imagine a workday where you see 7-10 patients instead of 30, where you remember everyone’s name, their story, and their health journey. You’ll have the time and resources to deliver white-glove care, working at the top of your scope with advanced testing and personalized care plans.

Responsibilities

• Build meaningful relationships with a select patient panel.
• Conduct thorough intake and clinical assessments without rushing.
• Work closely with our physician in a true collaborative partnership during patient examinations and procedures, ensuring a comfortable and efficient environment.
• Assist with and coordinate advanced diagnostic and preventive testing.
• Manage patient records by accurately inputting information into electronic health records (EHR) and maintaining confidentiality in accordance with HIPAA regulations.
• Coordinate comprehensive care plans and follow up with patients personally.
• Serve as a primary point of contact, responding to patient needs with care and attention.
• Apply expanded clinical skills in a thoughtful, patient-centered environment.

Requirements

• High school diploma or equivalent; completion of an accredited medical assistant program.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
• Phlebotomy experience.
• Two years of related medical experience (EKG, injections, vitals, triage, etc.).
• Two years of knowledge in examination, diagnostic, and treatment room procedures.
• Two years of knowledge in medical equipment and instruments to administer patient care.
• Two years of OSHA and HIPAA compliance.

Preferred Qualifications

• Experience in a clinical setting, particularly in outpatient practices.
• Familiarity with specific EMR systems (e.g., EPIC, Athena).
• Experience with patient education and health promotion.

Skills

• Maintain accuracy in patient records and ensure compliance with medical protocols.
• Effectively interact with patients and medical staff, fostering a welcoming and informative atmosphere.
• Work cohesively with healthcare teams to deliver comprehensive patient care.
• Respond to changing clinical demands and patient needs in a fast-paced environment.
• Demonstrate empathy and understanding while addressing patient concerns and inquiries.

Benefits

• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Medical/prescription drug coverage, dental coverage, vision coverage.
• Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account.
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment.
• Disability Income Protection Plan, Employee Assistance Program.
• 401(k) retirement program.
• Paid vacation, holidays, personal time, sick leave, and family/medical leave as required by law.
• Professional development: access to ongoing training and leadership development programs.

MDVIP is recognized as a Great Place to Work® since 2018, fostering a culture of collaboration, excellence, and work-life balance.