Certified Medical Assistant

Primary Purpose

The person in this position is a member of the Patient Centered Health Care Home team where each team member plays an integral role in providing patient-centered health care. S/he is responsible in assisting the provider and the team in the overall coordination, preparation, examination and treatment of the patient. S/he will perform the minimum competency requirement for a medical assistant.

Essential Duties

• Reviews patient records prior to the visit
• Reminds patient of appointments as necessary
• Identifies if all previous orders were completed
• Ensures that all necessary reports are in place
• Reviews gaps in care as necessary
• Performs check in duties appropriately and timely
• Records vital signs and other measurements accurately
• Updates all information related to meaningful use and PCHCH requirements
• Carry out necessary check in clinical procedures appropriately per protocols
• Performs check out duties appropriately and timely
• Carries out clinical procedures and order as directed by the provider efficiently and accurately
• Administers medication as ordered by the provider
• Affords simple wound dressing as necessary
• Refers patients as necessary
• Completes laboratory orders accurately
• Performs administrative duties
• Prepares patient exam room
• Inventories supplies
• Completes necessary forms
• Follows up on no-shows and schedules as necessary
• Sterilizes, labels and packs instruments as necessary
• Retrieves and returns calls from patients, staff and other agencies in the community
• Calls patients for laboratory and/or other reports
• Schedules appointments as necessary
• Operates basic medical equipment
• Documents consistently and appropriately in EMR
• Communicates with the provider and other members of the team to enhance patient care

Regular and Reliable On-Site Attendance

Regular and reliable on-site attendance is required.

Other Duties

• Attends and participates in PCMH huddles, in-services education programs and meetings as required.
• Demonstrates excellent customer services to patients and/or providers and promotes positive image of KPHC.
• Provides feedback for quality improvement activities.
• Arrives to work promptly. Inform supervisor when late or absent is imminent.
• Answers phones within reasonable amount of time and take accurate messages.
• Be open to feedback during evaluations and other times.
• Demonstrate willingness to improve job performance as necessary.
• Maintains and improves personal competence.

Observes Safety and Security Procedures

Maintains and improves personal competence.

Report Potentially Unsafe Conditions

Maintains and improves personal competence.

Use Equipment and Materials Properly

Maintains and improves personal competence.