Certified Medical Assistant

Responsibilities

• Receives and greets all patients and visitors professionally and provides assistance.
• Takes and relays telephone messages accurately.
• Collects and records patient information for medical records and payment purposes.
• Maintains patient files, charts, and records.
• Aids physicians and nurses during minor emergency or surgical procedures.
• Administers and records medication and injections as directed.
• Interprets physician instructions to patients and provides patient education.
• Cleans and sterilizes instruments and equipment.
• Schedules office or hospital procedures and prepares accompanying data.
• Arranges for hospital admissions and provides necessary information to nursing staff.
• Triage patient calls to determine urgency and direct patient care.
• Manages and adjusts medication dosages and ensures patient compliance.
• Preloads patient information into the EMR.
• Maintains physician calendar in Outlook and coordinates with schedule in ProPM.
• Attends required meetings and participates in committees as requested.
• Enhances professional growth and development through in-service meetings and educational programs.
• Completes other job-related duties and projects as assigned.

Qualifications

• High school diploma or equivalent is required.
• A minimum of 17 years of age.
• Must be certified or registered as a Medical Assistant through a Certification Exam or a two-year Medical Assistant Program and Certification Exam.
• Previous medical office experience is preferred.
• The ability to speak and write Spanish is desired.

Skills

• Knowledge of and competency in performing patient care procedures, observations, treatments, and techniques utilized by the facility.
• Ability to perform vena puncture.
• High level of interpersonal and communication skills to communicate effectively and clearly to a variety of internal and external contacts.
• Knowledge of billing, office procedures, and computer skills.
• Analytical skills necessary to solve patient problems and interpret data.
• Ability to perform EKG's and other procedures applicable to the practice (e.g., treadmills).

Organizational Responsibilities

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies, and department-specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains licenses/certifications in good standing throughout the fiscal year.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey processes, and compliance.
• Complies with established organization and department policies.
• Available to work overtime and additional shifts as required.