Certified Medical Assistant

About the role

The Certified Medical Assistant provides supervised health care services to patients and performs a variety of administrative and clinical support duties related to the Student Health clinic operations.

Responsibilities

• Provide patient care including rooming patients, measuring vital signs, taking chief complaints, venipuncture, injections, immunizations, dressing changes, performing CLIA-waived in-house lab testing, setting up and assisting providers during sensitive exams and all office procedures, maintaining rooms by established infection control principles, and providing education and guidance on health topics and immunizations.
• Schedule appointments as needed, check patients in and out from appointments, answer the telephone and assist callers with needs, communicate with administrative and clinical staff on health-related topics, and work within best practices as established in the healthcare industry.
• Participate in clinic safety and quality processes, to include cleaning examination rooms, monitoring inventory supplies/equipment/medications to determine when orders need to be placed, checking equipment for use, and documenting within Microsoft Word and Excel inventory, clinic processes, and education/training.
• Documentation of patient care in electronic health record, to include but not limited to lab results from testing, direct and indirect patient care, progress notes, consents, scanning and attaching documents, completion of residency/rotation forms, and patient notification of laboratory results after review by ordering provider.
• Perform other duties as assigned by clinic leadership, to include outreach events, divisional events and engagement opportunities, staff education and peer review.

Requirements

• High School diploma, GED, or equivalent from a recognized state or federal accrediting organization, with a minimum of two years of experience in administrative and clinical support within an outpatient primary setting and a CCMA-Certified Clinical Medical Assistant (CCMA) Credential, AAMA-American Association of Medical Assistants, MedCa Medical Career Assessment, RMA/NCMA Registered Medical Assistant (RMA) Credential, or NCMA-National Certified Medical Assistant (NCMA) Credential.
• A current American Heart Association Healthcare Provider BLS/BCLS certification.

Qualifications

• Experience working supervised in an outpatient healthcare clinic among a multidisciplinary team of staff and providers, using an electronic health record for documentation and e-prescribing as a provider agent.
• Experience in recognizing emergent symptoms of patient decomposition/instability and performing Basic Life Support CPR.
• Experience in administering vaccines, oral, subcutaneous, and intramuscular medications.
• Experience with immunizations in children and adults.

Skills & Abilities

• Proficient in Microsoft Office and other computer software/databases.
• Awareness of infection prevention policies and ability to follow established best practice guidelines for quality and safety in a healthcare organization.
• Excellent interpersonal, written, and verbal communication skills.
• Detail-oriented with strong prioritization and organizational skills.
• Proficient technology skills with multiple platforms, such as Microsoft, Adobe, and EHR platforms for documentation, tracking, and presentations.
• Ability to maintain confidentiality.
• Able to complete delegated tasks on time, and attention to accuracy with documentation and written communication.
• Able to work within a multidisciplinary team of providers, clinical staff, and administrative staff to serve a varying student population.
• Demonstrate an excellent customer service attitude.

Preferred Qualifications

• Experience working supervised in an outpatient healthcare clinic among a multidisciplinary team of staff and providers, using an electronic health record for documentation and e-prescribing as a provider agent.
• Experience in recognizing emergent symptoms of patient decomposition/instability and performing Basic Life Support CPR.
• Experience in administering vaccines, oral, subcutaneous, and intramuscular medications.
• Experience with immunizations in children and adults.