Certified Medical Assistant

About the role

The Jacksonville Children's Multispecialty Clinic / Atlantic Medical Management is seeking a Certified Medical Assistant (CMA) for their Alamance / Elon practice - Alamance Pediatrics & Family Medicine.

Responsibilities

• Answer telephones and greet patients in a professional, courteous, and caring manner.
• Properly and systematically update patient medical records and information in NextGen Electronic Health Records (EHR) system.
• Absorb and explain treatment procedures to patients using effective and appropriate communication skills received from training.
• Assist in coordinating and conducting patient care from pre-visit through post visit.
• Show patients to examination rooms and prepare them for the physician.
• Take medical histories and record vital signs.
• Assist the physician during the examination and procedures, handing instruments and materials or performing such tasks as giving injections and removing sutures.
• Change sterile and non-sterile dressings.
• Collect and prepare laboratory specimens; perform laboratory tests on premises.
• Dispose of contaminated supplies; sterilize medical instruments; prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record.
• Provide patient with recommended web-based resources.
• Prepare and administer medications as directed by a physician; conduct a medical reconciliation of comparing medications that patient is currently taking with medications that is about to be provided to avoid harmful interactions.
• Ensure that appropriate and proper documentation of medical visit is adequately and precisely entered to patient EHR.
• Provide patient with information concerning availability of care during after-hours as needed.
• Participate in work-flow meetings and Quality Improvement (QI) meetings to assist in continuous refining of continuity of care for patients.
• Remain current and up to date on population health data; attend in-house training and lectures to understand trends.
• Telephone prescriptions to a pharmacy; authorize drug refills as directed.
• Perform other clinical functions as delegated and supervised by the physician.

Requirements

• Graduation from an accredited Certified Medical Assistant program.
• Pediatric MA experience preferred.
• 2+ years clinical experience.
• Thorough education or training in the basics of medical terminology.
• The employee must have the ability to understand, communicate and react effectively to the unique needs of pediatric, adolescent, adult and geriatric patients.
• Self-motivated, analytical, quick learner, organized, detail-oriented, multi-tasker.

Qualifications

• Must be able to work independently.

Skills

• Effective communication skills.
• Medical terminology knowledge.
• Ability to handle multiple tasks simultaneously.
• Knowledge of electronic health records systems.

Benefits

• 401(k)
• Health, Dental and Vision insurance
• AFLAC Employee Assistance Program
• Paid time off