Certified Medical Assistant (Administrative and clinical)

About the role

Performs routine clinical and administrative duties to support physicians, nurse practitioners, physician assistants, and licensed clinical staff in delivering high-quality patient care. Responsible for vital signs, basic lab testing, injections, EMR documentation, and patient support throughout the clinical visit. Physical demands include hearing, visual acuity, talking; reaching, grabbing, holding – fine motor skills; extended periods in a stationary or standing position; repetitive motion such as entering data into computer-based programs; lift or move up to 10 pounds; employees are expected to use appropriate ergonomics and tools such as hand carts for heavier loads. Work is normally performed in a typical interior/office work environment with a moderate noise level; while performing the duties, the employee is regularly required to stand and talk or hear.

Responsibilities

• Vital signs measurement
• Basic lab testing
• Administering injections (subcutaneous, intramuscular, etc.)
• EMR documentation
• Patient support throughout the clinical visit
• Front‑desk check‑in: collecting demographics, insurance information, co‑pay, updating forms (≈25% of time)
• Front‑desk check‑out: scheduling appointments and referrals as needed (≈25% of time)
• Performing hematology checks (Hgb), glucose, urinalysis after training/certification (≈10% of time)
• Administering subcutaneous and intramuscular injections (≈18% of time)
• Additional duties as assigned (≈2% of time)

Requirements

• Completion of a two‑year associate degree from an accredited Medical Assistant program
• CPR and First Aid certification
• Valid driver’s license and reliable transportation

Qualifications

• Experience using Acumen and EPIC (preferred)

Skills

• Proficiency with Microsoft Word, Outlook, Teams, SharePoint, and EMR systems
• Strong attention to detail and ability to multitask in a fast‑paced environment
• Effective written and verbal communication skills
• Excellent interpersonal skills for patient and team interaction
• Commitment to confidentiality, professionalism, and teamwork
• Ability to demonstrate and uphold ENA’s core values: Compassion, Excellence, Inclusion, Collaboration, and Innovation

Schedule

Work Schedule is Monday‑Friday, 8 am to 5 pm with a one‑hour lunch.