Certified Clinical Medical Assistant (CCMA) | RMA - Fountain City Family Physicians

About the role

Fountain City Family Physicians, a division of Summit Medical Group, has an opening for an experienced Certified Clinical Medical Assistant (CCMA)/ Registered Medical Assistant (RMA) to join their passionate, authentic, and growing team of professionals. Summit Medical Group is East Tennessee’s largest primary care organization with more than 526 providers at 90 practice locations in 23 counties, four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, a central laboratory, and a sleep services center, serving over 370,000 patients with over one million encounters annually.

Responsibilities

• Escort patients to exam rooms and prepare them for examinations and procedures according to physician preferences.
• Record vital signs (pulse, blood pressure, height, weight, etc.).
• Perform clinical procedures such as phlebotomy, injections, EKGs, Holter monitors, etc.
• Assist physicians with procedures, administer medications, and conduct patient education.
• Handle phone nursing duties including triaging, pre‑certifications, referrals, and calling in prescriptions.
• Perform clerical duties: contact patients regarding test results or other related matters as directed.
• Pull and prepare patient records for physicians.
• Schedule patient appointments when needed, making efficient use of clinical time slots.
• Maintain stocked, neat, and clean exam rooms and common work areas daily.
• Adhere to company policies, procedures, and corporate compliance program; follow state and federal regulations (OSHA, HIPAA).
• Follow site‑specific protocols and expectations.
• Exhibit professional, courteous, and cooperative behavior with coworkers, management, and the public.
• Maintain strict confidentiality internally and externally.
• Participate in site‑level Quality Improvement Activities and contribute to continual evaluation and implementation of improvement initiatives.
• Perform any other duties assigned by supervisor, site manager, physician, or administrative staff.

Requirements

• High School Diploma or equivalent required; additional vocational or college credits preferred.
• At least six months of experience in a similar clinical setting preferred.
• Certified or Registered Medical Assistant (CCMA/RMA) certification required.
• Successful completion of pre‑employment drug testing is required for employment consideration.

Benefits

• Employees who actively participate in the company wellness program receive a discounted monthly insurance premium.

Schedule

Full‑time position: 8:30 am – 7:30 pm, four days per week.