Certified Clinical Medical Assistant (CCMA | RMA) | AEMT - Fountain City Family Physicians

About the role

Fountain City Family Physicians, a division of Summit Medical Group, has an opening for an experienced Certified Clinical Medical Assistant (CCMA)/ Registered Medical Assistant (RMA) or AEMT to join their passionate, authentic, and growing team of professionals. Summit Medical Group is East Tennessee’s largest primary care organization with more than 526 providers at 90 practice locations in 23 counties, four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, a central laboratory, and a sleep services center, serving over 370,000 patients with over one million encounters annually. This is a PRN opportunity.

Responsibilities

• Escorts patients to exam rooms and prepares patients for examinations and procedures according to physician preferences.
• Records vital signs of patients, including pulse, blood pressure, height, weight, etc.
• Performs appropriate clinical procedures such as phlebotomy, injections, EKGs, holter monitors, etc.
• Assists physician(s) with procedures, administers medications, and conducts patient education.
• Handles phone nursing when appropriate, including triaging, pre‑certs, referrals, calling in prescriptions, etc.
• Performs clerical duties necessary for physicians to see patients; contacts patients regarding test results or other related reasons as directed.
• Pulls and prepares patient records for physicians to treat patients, as needed.
• Schedules patient appointments with efficient use of clinical time slots when needed.
• Maintains stocked, neat, and clean exam rooms and common work areas on a daily basis.
• Adheres to established company policies and procedures (including corporate compliance program) and follows state and federal regulations such as OSHA and HIPAA guidelines.
• Adheres to site‑specific protocols and expectations.
• Performs duties in a professional manner while exhibiting a courteous and cooperative attitude toward co‑workers, management, and the public.
• Maintains strictest confidentiality internally and externally.
• Actively participates in site‑level Quality Improvement Activities, contributing to continual evaluation and implementation of improvement activities that increase quality of care.
• Performs all other duties assigned by supervisor, Site Manager, physician, or administrative staff.

Requirements

• High School Diploma or equivalent required; preference for additional vocational or college credits.
• At least six months experience in a similar clinical setting preferred.
• Certified or Registered Medical Assistant (CCMA/RMA) certification required; AEMT also considered.
• Must pass pre‑employment drug testing prior to starting work.

Skills

• Good skills in recording vital signs.
• Good clinical skills in performing procedures such as phlebotomy, injections, EKGs, holter monitors.
• Ability to assist physicians with procedures, administer medications, and conduct patient education.
• Phone nursing/triage skills.
• Clerical and organizational abilities.
• Knowledge of OSHA, HIPAA, and corporate compliance.
• Professional, courteous, and cooperative demeanor.
• Strong commitment to confidentiality.
• Participation in quality improvement initiatives.

Benefits

• Employee Wellness Program offering discounted monthly insurance premium for active participants.

Schedule

• PRN (as needed) opportunity.