Certified Clinical Medical Assistant (CCMA) / Licensed Practical Nurse (LPN) Dermatology office

Essential Functions

• Patient triage (weight, blood pressure, temperature readings, updating medication list and obtaining and documentation of chief complaint)
• Electronic patient prescription services including communication with pharmacies and verification of all medical prescriptions
• Knowledgeable of EMR
• Answers telephone, screens calls, retrieves voicemails, returns patient calls
• Pre-certifying requirements for all procedures
• Calling patients regarding lab results
• Maintaining daily logs
• Answering questions regarding patient appointments and testing
• Scheduling procedures and certain medical tests and referral appointments
• Scheduling appointments, verifying all necessary information such as demographics and insurance information in the patient medical record or file
• Auxiliary duties as directed

Skills/Abilities

• Customer service skills with a pleasant and courteous demeanor
• Organized and detail-oriented with ability to work independently
• Critical thinking, communication, influence, and decision-making abilities
• Cooperative working style as part of office staff and team

Mental/Physical Requirements

• Daily standing, walking, squatting, bending, and maneuvering
• May require lifting up to 50 pounds
• Stress can be triggered by workload and difficult patterns