Certified Case Manager

About the role

The Certified Case Manager (CCM) serves as a key member of the interdisciplinary team and actively manages and directs resource utilization to achieve the highest quality outcomes during a patient's rehabilitation experience. The CCM coordinates and advocates for the patient during their hospitalization and from admission to post discharge. As an effective communicator, the CCM manages information to effectively oversee health care delivery and facilitate interdisciplinary plan of care decisions. The CCM facilitates timely communication regarding the patient's care, establishes and monitors the discharge plan implementation while identifying and addressing patient's psychosocial and support systems issues. The CCM oversees the effective coordination of services and manages issues in the following main areas: admission and discharge, team conference and interdisciplinary plan of care communication, patient and family education, payor relations and total fiscal management. The CCM performs ongoing utilization review and acts as a liaison to the payor while assuring that cost effective treatment is provided by the team. The CCM assures that regulations regarding patient's rights are fulfilled.

Responsibilities

• Manages and directs resource utilization to achieve the highest quality outcomes during a patient's rehabilitation experience.
• Coordinates and advocates for the patient during their hospitalization and from admission to post discharge.
• Manages information to effectively oversee health care delivery and facilitate interdisciplinary plan of care decisions.
• Facilitates timely communication regarding the patient's care, establishes and monitors the discharge plan implementation while identifying and addressing patient's psychosocial and support systems issues.
• Oversight of the effective coordination of services and management of issues including: admission and discharge, team conference and interdisciplinary plan of care communication, patient and family education, payor relations and total fiscal management.
• Performs ongoing utilization review and acts as a liaison to the payor while assuring that cost effective treatment is provided by the team.
• Affirms that regulations regarding patient's rights are fulfilled.

Qualifications

• Current certification as a Certified Case Manager (CCM).
• Bachelor's degree in a healthcare-related field preferred.
• Minimum of 2 years of relevant case management experience.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of healthcare policies and procedures.
• Proficiency in Microsoft Office Suite.

Benefits

Encompass Health offers a comprehensive benefits package including:

• Health, dental, and vision insurance.
• 401(k) retirement savings plan with company match.
• Flexible spending accounts for medical and dependent care expenses.
• Employee assistance program.
• Generous paid time off policy.
• Professional development opportunities.

Pay

Competitive salary based on experience and qualifications.

Schedule

Variable schedule to meet the needs of the patients and the team.