Certified Alcohol and Drug Counselor

Essential Functions

• Provide immediate, on-site support and crisis intervention to individuals experiencing behavioral health emergencies.
• Conduct comprehensive assessments and develop individualized crisis response and safety plans.
• Aid individuals in identifying strengths, recovery goals, and barriers to wellness.
• Facilitate linkage to community-based services and coordinate follow-up care.
• Collaborate with internal team members and external providers to ensure continuity of care.
• Identify high-risk factors and seek consultation from a Qualified Mental Health Professional (QMHP) when clinically appropriate.
• Participate in ongoing training, staff meetings, and professional development opportunities.
• Maintain timely and accurate service documentation in accordance with agency standards.

Skills And Abilities

• Crisis Response: Ability to remain calm, make sound decisions, and respond effectively in high-pressure or emotionally intense situations.
• Communication: Excellent verbal and written communication skills, including active listening, de-escalation techniques, and clear documentation.
• Cultural Competence: Ability to work respectfully and effectively with individuals from diverse backgrounds, cultures, and belief systems.
• Collaboration: Strong teamwork skills with the ability to coordinate care across multiple service providers and disciplines.
• Problem Solving: Skilled in identifying problems, analyzing situations, and implementing appropriate interventions quickly.
• Empathy and Compassion: Demonstrated non-judgmental, person-centered approach with a commitment to trauma-informed care.
• Organization: Capable of managing multiple tasks, maintaining detailed records, and meeting deadlines consistently.
• Technology Proficiency: Competent in using electronic health records (EHRs), Microsoft Office Suite, and mobile devices for documentation and communication.

Qualifications

• CADC (Certified Alcohol and Drug Counselor) certification required.
• At least one year of experience in mental health, crisis services, or a related field preferred.
• Lived experience or experience facilitating peer or support groups is a plus.

Physical Requirements

• Sitting: 76–100% of the time
• Standing/Walking: 11–40% of the time
• Climbing stairs, stooping, kneeling, bending, reaching forward: 11–40% of the time
• Lifting: Ability to lift up to 25 pounds
• Hearing and Speaking: 76–100% of the time (normal conversation)
• Visual Acuity for both near and far tasks
• Fine Motor Skills: Frequent simultaneous use of hands, wrists, and fingers (76–100% of the time)

Disclaimer

Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. This job description does not constitute a contract of employment.