CereCore - Epic PB Analyst II

Job Summary and Qualifications

The Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The position works under the guidance of the Manager of Epic Services.

Primary Responsibilities

• Assists the facility's Epic EHR systems team on clinical IT activities
• Provides incident/issue support through data gathering
• Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes
• Produces detailed issue resolution documentation
• Participates in module/application testing, and implementation
• Participates in software update testing
• Produces detailed build documentation and functional test scripts
• Completes test script updates
• Provides input to on policies and procedures, training, and best practices
• Communicates workflows to end users
• Creates training aids and tip sheets
• Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team
• Promotes system security and patient confidentiality and helps ensure compliance
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.)
• Assists in identifying and communicating referrals to support Sales and Business Development

Qualifications

• Bachelor's Degree preferred
• Three or more years of relevant work experience
• Microsoft Office Proficiency
• Certificate/License Epic Proficiency with Certification level scores within first 3 months in role required
• Epic Application Certification/Proficiency preferred