Centre Support Assistant – Dublin

BE Offices · Centre County, PA · 2 days ago

AdministrativeFull-time

To ensure that all meeting rooms, the management office and vacant offices are tidy, safe and welcoming to all clientele/visitors
To assist centre teams with community and client events
To manage outgoing post, ensuring that it is properly franked and ready for collection daily and route incoming mail to the relevant clientele
To provide cover for the reception as and when required
To carry out administrative and clerical duties for clients as required, which may include filing, archiving, photocopying, collating, laminating, faxing, mailing, word processing, data entry and preparation of reports and other information
To process catering orders and meeting room requests made by clients
To deal with customer requests in a prompt and timely manner
To assist the Centre Manager with Doughnut day and the daily distribution of fruit
To liaise with relevant staff to ensure that all client queries are responded to within procedural deadlines
To book various chargeable services for clients, such as couriers and taxis
To issue and ensure receipt of swipe cards, keys, furniture, etc. to clients as and when required
To create and issue welcome packs for new clients

Qualification and Education: GCSE’s or above in Business Related Area – Essential
Experience: 12 months customer-facing work experience, both face-to-face and telephone – Essential
Skills And Abilities: Proficient in word and Outlook – Essential, Excellent telephone communication skills – Essential, Face-to-Face customer service skills – Essential, Switchboard skills – Desirable, Front of house management skills – Desirable

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