Centre Support Assistant – Dublin

BE Offices · Centre County, PA · 2 mo ago

AdministrativeFull-time

To ensure that all meeting rooms, the management office and vacant offices are tidy, safe and welcoming to all clientele/visitors
To assist centre teams with community and client events
To manage outgoing post, ensuring that it is properly franked and ready for collection daily and route incoming mail to the relevant clientele
To provide cover for the reception as and when required
To carry out administrative and clerical duties for clients as required, which may include filing, archiving, photocopying, collating, laminating, faxing, mailing, word processing, data entry and preparation of reports and other information
To process catering orders and meeting room requests made by clients
To deal with customer requests in a prompt and timely manner
To assist the Centre Manager with Doughnut day and the daily distribution of fruit
To liaise with relevant staff to ensure that all client queries are responded to within procedural deadlines
To book various chargeable services for clients, such as couriers and taxis
To issue and ensure receipt of swipe cards, keys, furniture, etc. to clients as and when required
To create and issue welcome packs for new clients

To understand the principles of Health and Safety and Security procedures
To undergo project and research work as required for the Centre Manager
To support our Service Success Chain
To local area and basic product knowledge
To attend training to develop relevant knowledge and skills
To training and development to help you progress not only in the company, but as a person too

12 months customer-facing work experience, both face-to-face and telephone – Essential

Annual Leave: · 20 days holiday plus bank holidays in your first year · Paid day off for your Birthday · Buy and sell up to 3 days’ holiday or carry up to 3 days’ unused annual leave to the subsequent year
Benefit Schemes: · Pension · Corporate Eye Care · New starter lunch voucher

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