Centre Administrator

Location: Bedford College, Cauldwell Street, Bedford, Mk42 9AH.

About the Role

• Administrative & Customer Support - Provide a professional administrative and customer service function for the department, acting as a first point of contact for telephone enquiries and visitors.
• Business & Departmental Support - Support Heads of School, Programme Managers and wider teams by producing professional documents, arranging meetings and trips, processing purchase requisitions, proofreading and undertaking other administrative activities.
• Systems & Student Records - Use College systems, including ProSolution, to maintain accurate and up-to-date student information and support the effective administration of departmental records.
• Examinations & Operational Administration - Assist Examinations and Student Data with activities including exam registrations, learner progression, invigilation and certificate distribution, alongside managing post, stationery, forms and equipment.
• Compliance & Professional Responsibilities - Promote and adhere to the Bedford College Group's requirements relating to safeguarding, equality, diversity and inclusion, health and safety, and proactively participate in required training and development.

About You

• Qualifications & Training - Good general education including English at GCSE grade 4/C or above (or equivalent), with relevant Level 2 IT, Maths/Numeracy and Business Administration qualifications, alongside safeguarding, equality and diversity, and customer service training.
• Administrative & IT Experience - Experience of working effectively within busy office and customer-focused environments, with strong knowledge of Microsoft Word, Excel and PowerPoint, computerised and manual systems, minute taking and accurate record keeping.
• Communication & Organisation - Strong written and verbal communication skills, with the ability to proofread accurately, produce professional documents and reports, manage competing priorities, meet deadlines and provide accurate information to customers.
• Teamwork & Professional Standards - Ability to work independently and collaboratively, demonstrate consistently high performance and uphold organisational values, including teamwork, inclusivity, student focus, continuous improvement, openness, care and educational excellence.
• Safegu