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Centralized Services Specialist

BDO USA · Potomac, MD · 1 mo ago
Hybrid$28.85–$31.25/hrFull-time

Job Summary

The Centralized Services Specialist (CSS) supports and maintains a strong working relationship with the Centralized Services Coordinator(s), Supervisor(s) and Manager(s) with the overall goal of driving operational excellence and improving user satisfaction.

Job Duties

  • Supports and maintains a strong working relationship with the Centralized Services Coordinator(s), Supervisor(s) and Manager(s)
  • Supports and maintains a strong working relationship with the Centralized Services Coordinator(s), Supervisor(s) and Manager(s)
  • Supports and maintains a strong working relationship with the Centralized Services Coordinator(s), Supervisor(s) and Manager(s)
  • Supports and maintains a strong working relationship with the Centralized Services Coordinator(s), Supervisor(s) and Manager(s)
  • Supports and maintains a strong working relationship with the Centralized Services Coordinator(s), Supervisor(s) and Manager(s)
  • Supports and maintains a strong working relationship with the Centralized Services Coordinator(s), Supervisor(s) and Manager(s)
  • Supports and maintains a strong working relationship with the Centralized Services Coordinator(s), Supervisor(s) and Manager(s)
  • Supports and maintains a strong working relationship with the Centralized Services Coordinator(s), Supervisor(s) and Manager(s)
  • Supports and maintains a strong working relationship with the Centralized Services Coordinator(s), Supervisor(s) and Manager(s)

Education

  • High School Diploma or GED, required
  • Associate’s Degree, preferred

Qualifications, Knowledge, Skills and Abilities

  • Two (2) or more years of administrative experience, required
  • Professional services experience, preferred
  • Advanced level of proficiency in Microsoft Office Suite, required
  • Experience with ticketing system software or scheduling software program, preferred
  • Ability to work in a deadline driven environment and handle multiple projects/tasks with an attention to detail
  • Ability to successfully multi-task while working in coordination with other professionals
  • Ability to understand and maintain the confidentiality of all information
  • Ability to relate with diverse personalities in a tactful and mature manner
  • Ability to respond tactfully and professionally in high demand situations
  • Takes ownership of work and completes tasks in a timely manner
  • Ability to prioritize and meet both client and departmental demands with minimal supervision
  • Capable of following procedures and communicating issues and status to multiple supervisors
  • Efficiently processes data using strong technology skills

About Us

BDO is committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on welcoming diverse perspectives and understanding the experience of our professionals and clients. Empowering team members to explore their full potential, our talented team brings varying skills, knowledge, and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities. Celebrating ingenuity and innovation to transform our business and help our clients transform theirs, we focus on resilience and sustainability to positively impact our people, clients, and communities. BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!

Benefits

Benefits may be subject to eligibility requirements. Equal Opportunity Employer, including disability/vets Click here to find out more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. "BDO USA, P.A. is an EO employer M/F/Veteran/Disability"

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