Jobs · Management · North Carolina

Centralized Scheduler- Centralized Scheduling

CarolinaEast Health System · New Bern-Morehead City Area · 2 mo ago
ManagementFull-time

About the role

Performs all activities and functions within the Centralized Scheduling department in ensure appropriate scheduling of patient services.

Responsibilities

  • Ensures timely and accurate scheduling of patient services
  • Collaborates with physicians and other healthcare providers to meet patient needs
  • Manages workflow to optimize resource utilization
  • Communicates with patients regarding appointment confirmations and cancellations
  • Adheres to regulatory requirements and hospital policies
  • Monitors and maintains patient wait times
  • Works collaboratively with other departments to resolve scheduling conflicts

Requirements

  • High school graduate, some college preferred
  • Minimum of five years of hospital experience, including a minimum of two years of supervisory experience or related work
  • Knowledge of governmental, managed care prior approval, medical necessity, and reimbursement rules and regulations

Qualifications

  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite

Skills

  • Scheduling and coordination skills
  • Customer service orientation
  • Problem-solving abilities
  • Attention to detail

Benefits

  • Comprehensive health insurance
  • Paid time off and holidays
  • Flexible scheduling options
  • Professional development opportunities

Pay

Competitive salary based on experience and qualifications.

Schedule

Variable schedule to accommodate patient needs.

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