Centralized Scheduler

Hours: vary between Monday - Friday 7am - 7pm (8 hour shifts), Full Time

Pay

Compensation depends upon candidate’s years of experience and internal equity. Minimum starting salary: $19 - $25 per hour based off experience.

About the role

This is NOT a remote position; applicants are required to come into the office.

The centralized scheduling department is a high-demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics. The team consists of 15 schedulers.

• Answering incoming rollover calls from clinics
• Calling referrals received from provider sources
• Handling overall high call volume and returning patients' voicemails
• Working in EPIC, Therapy Source, and other sites to obtain and call referrals

Requirements

• High School Diploma or equivalent required

Qualifications

• Bilingual preferred
• Courses in bookkeeping and accounting OR work experience in a healthcare or related setting
• One to two years of medical billing and administrative experience preferred
• Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third-party payers, patients, and physicians
• Strong skills in computer equipment and software, detailed documentation, problem-solving, and excellent customer service

Benefits

• Health, Dental, and Vision insurance
• Life insurance
• Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave

Eligibility and effective dates vary.