Centralized Scheduler

About the Role

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Responsibilities

• Resolves any scheduling conflicts or issues promptly and efficiently.
• Maintains accurate and up-to-date patient records.
• Provides patients with information regarding their appointments and any necessary preparations.
• Demonstrates and promotes high standards for quality and productivity.
• Calls patients to complete appointment scheduling.
• Schedules patients for outpatient radiology, cardiology, and other hospital procedures.
• Collects and verifies demographic, insurance, and relevant clinical information.
• Verifies the accuracy of orders and scans them into the medical record.
• Other duties as assigned.

Requirements

• 1+ years of administrative support in a healthcare setting [Required]
• High School Grad or Equiv [Required]
• Associate degree [Preferred]
• Field of study in business administration, healthcare management, or associated field

Skills

• Effective written and oral communication skills [Required]
• Ability to type 35 WPM with 95% accuracy [Required]
• Comprehensive end-user computer skills, including proficiency in MS Office (Word, PowerPoint, Excel, Outlook), Windows operating system, and Internet [Required]
• Analytical skills to foresee process roadblocks [Required]
• Detailed focus on accuracy and completeness of examination documentation requirements [Required]
• Ability to work and meet deadlines in a fast-paced, dynamic, project-oriented environment [Required]
• Self-motivation, detail-oriented focus, and outstanding customer service skills [Required]
• Ability to read medical charts or dictation, understand services performed and correlate those services to charges on the bill [Required]
• Medical terminology, including knowledge of medical and imaging terminology, modality usage [Required]
• Ability to operate a multi-line phone system [Required]
• Understanding of Health Insurance authorization processes [Preferred]
• Knowledge of Billing and CPT/ICD10 Coding [Preferred]
• Knowledge of chemotherapy drug regimens [Preferred]

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Pay

Pay Range $15.69 - $25.10

Schedule

• Full time
• Day shift

Location

602 Courtland St, Orlando, Florida, 32804, United States of America

Physical Requirements

Please click the link below to view work requirements: Physical Requirements

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse.