Centralized Processor- Client Advisory Team

About Us

At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, recognized as one of America's Greatest Workplaces for Culture, Belonging, and Community, one of America's Most Patriotic Companies, and among the top 20 Best Finance Companies to Work For as rated by women. Our internship program also earned a fourth place ranking in Vault's 2026 Best Internships for Insurance.

We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.

About the Role

We currently have an opportunity for a Centralized Processor to join our Client Advisory Personal Lines team in our Wilmington, MA office on a hybrid work schedule. This role is responsible for assisting Account Managers with servicing of personal lines accounts in accordance with the practices, policies, and procedures of the Company.

Responsibilities

• Enter data as required by insurance company automation systems.
• Provide support to the Account Manager on pre-renewal processes.
• Handle correspondence of accounts including endorsement requests, follow-up activities, binder/mortgage requests, registry forms, and the maintenance of agency management system data.
• Develop complete familiarity with all forms and paperwork including their intent and purpose.
• Implement a quality control review process to assure the production of quality work and the provision of excellent customer service.
• Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
• Meet KPI goals as established.
• Other responsibilities as assigned by Manager.

Requirements

• Experience servicing personal accounts within an insurance agency.
• Thorough knowledge of personal lines coverages and markets.
• Experience with an automated agency management system.
• Excellent organizational, interpersonal, and communication skills.
• Ability to work in a team environment.

Required Experience: 1-2 years of relevant experience
Required Education: High school or equivalent

Benefits

• Medical, Dental, Vision, and Prescription Drug Coverage
• Health Plan Reimbursement Program
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• 401(k) Savings Plan
• Life and Disability Plans
• Long-Term Care
• Employee Assistance Program (EAP)
• Comprehensive Wellness Program
• Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
• Low-Cost Loan Program and Student Loan Resources
• Vacation, Holiday, Sick, and Personal Time Off
• Flexible Work Arrangements
• Dress for Your Day Policy
• Comprehensive Onboarding and Continuing Education

Pay

The expected salary range for this position is $19.85–$34.60 per hour annually and will be impacted by factors such as the successful candidate’s skills, experience, and working location.