Centralized Permit Coordinator
About the role
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home. Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success.
The Centralized Permit Coordinator is responsible for coordinating and executing permitting activities for residential and commercial projects throughout the project lifecycle. This role ensures permits, inspections, revisions, approvals, and closeout documentation are processed accurately and timely while maintaining compliance with municipal and regulatory requirements. The Centralized Permit Coordinator serves as a key liaison between municipalities, engineers, customers, branches, and internal teams to support project progression from permit acquisition through final permit closure.
The Centralized Permit Coordinator will sit onsite in our Richmond office. This role involves prolonged periods of sitting at a desk and working on a computer, with occasional standing, walking, and moving as needed.
Responsibilities
- Prepare, submit, track, and maintain permit applications and supporting documentation.
- Coordinate permit approvals, revisions, inspections, and permit closeout activities.
- Work with municipalities, inspectors, engineers, utility providers, homeowners, and internal teams to obtain required approvals and information.
- Resolve permit blockers, kickbacks, failed inspections, and escalations to keep projects progressing.
- Schedule and coordinate inspections as required throughout the permitting process.
- Maintain accurate permit records, tracking logs, compliance documentation, and status updates.
- Communicate permit status, requirements, and updates to branches, customers, municipalities, and internal stakeholders.
- Ensure compliance with all jurisdictional, permitting, and regulatory requirements.
- Identify aging or at-risk permits and proactively drive resolution.
- Coordinate permit revisions, engineering updates, certifications, and other documentation required to support project completion.
- Support the closure of building and trade permits, including coordination with third-party inspectors, engineers, and municipalities as needed.
- Assist with process improvement initiatives to increase permitting efficiency and reduce cycle times.
- It is an essential function of this position to regularly and reliably report to work each day.
- Perform other duties as assigned.
Qualifications
- Strong organizational and time-management skills with exceptional attention to detail.
- Excellent communication, customer service, and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience with permitting, municipal processes, inspections, construction administration, or related functions preferred.
- Knowledge of municipal requirements, permitting regulations, and compliance standards preferred.
- Proficiency with Microsoft Office Suite and internal tracking systems.