Centralized Director of Revenue Management

HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We specialize in upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. Our success is driven by our greatest asset: our people. We are committed to providing competitive compensation, benefits, and industry-leading tools, training, and support to help our associates excel. If you're excited about this role but your experience doesn't perfectly align with every qualification, we encourage you to apply—you may be the ideal candidate for this or another role within our organization. We value U.S. military experience and invite all qualified military candidates to apply.

About the role

Optimize the hotel's Room and Catering revenue by collaborating closely with the General Manager, Director of Sales, and Front Office Manager to implement effective strategies. Monitor all distribution channels to ensure optimal selling through inventory management, market mix, and pricing. Communicate demand patterns to the revenue team and assist with forecasting while helping set strategies to increase market share.

Responsibilities

• Update and manage selling strategies and product information in all available distribution channels and reservation sources (onsite, third-party providers, call centers, websites, GDS, etc.).
• Optimize RevPAR by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix.
• Work with the hotel General Manager, Director of Sales, and hotel team to establish strategies to increase revenue for both Rooms and Catering.
• Implement Revenue Management programs and new initiatives at the hotel in collaboration with the Regional Director of Revenue Management.
• Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition.
• Actively participate in all pricing decisions for transient, group, and wholesale segments.
• Facilitate Weekly Sales and Revenue Strategy meetings.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Actively participate in budgeting and business planning for the Food and Beverage department, including Catering and other revenue-generating departments.
• Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments, including internet channels.
• Maintain historical statistical data from all distribution channels and market segments.
• Continually monitor travel-related websites to ensure competitiveness in availability and price.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements

• Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance, or a relevant field preferred.
• Two years of revenue management experience required.
• In-depth understanding of tools such as spreadsheets and statistical methods for analyzing data.
• Strong analytical skills with the ability to identify relevant data and draw inferences to impact hotel revenues.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business planning, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to use PMS, reservation, and revenue management systems to forecast and implement optimal strategies.
• Effective verbal and written communication skills, with the ability to adapt communication style to different audiences.

Pay

Salary Range: $95,000.00 - $110,000.00 annually. Discretionary performance bonus eligible.

Benefits

• Comprehensive medical, dental, and vision insurance programs through Anthem Blue Cross Blue Shield and EyeMed.
• Vacation, sick, and holiday programs for time off.
• Pet insurance through the ASPCA.
• Supplemental, spousal, and child life insurance, as well as short- and long-term disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through 'YouDecide' and hotel room discount programs.

Specific details and eligibility of these programs vary by location and employment status.