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Centralized Community Home Lending Advisor - Bilingual (English/Spanish) - Jacksonville, FL

JPMorganChase · Jacksonville, FL · Yesterday
On-siteFinanceFull-time

Job Responsibilities

  • Convert inbound and outbound leads into mortgage loan applications
  • Source all business and log all contacts with prospects
  • Use consultative selling of Purchases Loans in a call center environment
  • Recommend optimum product/rate program combinations to prospects
  • Ensure compliance with applicable statutes and procedures
  • Provide feedback on lead quality
  • Maintain required sales performance for pre-established goal volume

Required Qualifications, Capabilities And Skills

  • Ability to read, write and speak Spanish fluently
  • Proficient with Microsoft Applications (Word, Excel and PowerPoint)
  • Self-motivated and detail oriented
  • Excellent oral and written communication skills
  • Organized with a demonstrated ability to manage multiple tasks and meet deadlines in a timely manner
  • Demonstrated ability in providing superior customer service and consultative selling

Preferred Qualifications, Capabilities, And Skills

  • FHA/VA sales experience
  • Call Center experience
  • Marketing, promoting, relationship building, and consulting skills
  • Experience in the Financial Services, Mortgage, Auto, Medical or Education industries

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.

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