Centralized Billing Team Lead

About the role

The Plante Moran Centralized Billing Team Lead role is responsible for managing, training, and supervising a team of billing specialists to ensure efficient and accurate invoice creation. This role also involves reviewing and correcting invoices, leading staff growth and development, and collaborating with other departments to ensure appropriate billing activities.

Responsibilities

• Manage, train, and supervise a team of billing specialists to ensure efficient and accurate invoice creation.
• Demonstrate understanding of billing and revenue components.
• Review and correct invoices timely and accurately.
• Take ownership of billing procedures, addressing difficult billing matters.
• Resolve any issues that may arise from invoice creation.
• Manage multiple client and biller relationships.
• Aid in client account reconciliations.
• Closely monitor work in process (WIP) for timely and accurate invoice creation.
• Collaborate with other departments to ensure appropriate billing activities.
• Support data clean-up efforts in our practice management system.
• Communicate effectively with staff throughout all levels of the organization.

Qualifications

• Bachelor’s degree required. Business administration, accountancy, or similar vocations is a plus.
• Five (5) years of experience working in a high-volume, fast-paced environment.
• Experience with a large ERP system, preferably Workday or similar software.
• Working knowledge of electronic billing procedures.
• Proficiency in MS Office; strong Excel skills preferred.
• Excellent communication ability.
• Ability to foster collaboration across departments and work as a part of a team.

Pay

$65,000.00 - $99,000.00 annually

Schedule

This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week.