Central Scheduling

About the role

The Access Care Representative performs a wide variety of activities related to scheduling, registration, financial compliance, and customer support for all services performed. The Access Care areas act as the entry point. It is the responsibility of an Access Care Representative to promote a caring, professional manner, while collecting accurate and complete data necessary for billing and account processing.

Primary Department, Division, Or Unit

Access Care, UHS Revenue Cycle Operations

Primary Work Shift

Day Regular

Education/Experience

• Minimum Required: High school diploma or equivalent.
• Preferred: Two years’ experience in medical environment with working knowledge of insurance applicable to outpatient medical care.
• Proficient computer skills, knowledge of Medical Terminology, experience with scheduling.

License/Certification

• Minimum Required: Not Applicable
• Preferred: Certified Healthcare Access Associate (CHAA)
• Current driver’s license

Compensation

$17.05 - $22.17 per hour, depending on experience

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week with flexible plan options and coverage tiers
• Discounted childcare through Bright Horizons
• Voluntary benefits including pet insurance, legal services, and identity theft protection
• PTO accrual starting day one
• 403(b) retirement plan and company match
• Flexible spending accounts
• Access to financial advisors
• Up to $400/year in wellness rewards
• 24/7 EAP counseling and virtual mental health support
• Food pantry
• PTO donation program
• Professional attire through the Classy Closet
• Access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility