Central Processing Assistant, Lab, Per Diem-Leominster

About the role

This position is responsible for the procurement of blood specimens from patients for laboratory procedures. It includes performing blood drawing procedures, responding to STAT and timed specimen requests, conducting EKGs, and managing patient registration and insurance verification.

Responsibilities

• Properly identify the patient using two identifiers: patient name and date of birth.
• Perform a variety of routine and complex blood drawing procedures, including venipuncture and capillary puncture (finger and heel sticks).
• Respond to all STAT blood work requests within 30 minutes and all timed specimen requests within ±15 minutes.
• Utilize ROVER for all inpatient blood draws.
• Perform EKGs using the GE EKG carts and MUSE software program.
• Enter required patient registration information into the HIS and perform insurance verification on laboratory outpatients.
• Scan all necessary documents into the HIS under the correct patient encounter.
• Confer with patients to obtain information for laboratory records, explain procedures, allay fears, and elicit cooperation.
• Transport specimens to the laboratory while maintaining specimen integrity.
• Adhere to standard precautions and all infection control policies and procedures.
• Prepare, process, label, and store patient specimens according to departmental procedures using approved techniques and equipment, for subsequent analysis by the clinical laboratory.
• Respond to the pneumatic tube system and disperse patient specimens to the appropriate lab section in an efficient manner.
• Provide technical guidance to Phlebotomy students and new employees.
• Review uncollected lists on a regular basis to ensure all specimens have been obtained.
• Centrifuge, aliquot, and appropriately store all reference laboratory specimens per laboratory policies and procedures.
• Build transport batches to prepare specimens for courier pickup.
• Mail and fax laboratory reports to physician offices.
• Perform all duties at the Outpatient Lab front desk including greeting the patient, placing lab orders in the laboratory information system, checking tests ordered and diagnosis for medical necessity, delivering ABN to patient when applicable, and making necessary phone calls to physician offices for clarification of orders.
• Maintain the entire work area, including phlebotomy trays, in a neat, clean, and organized manner.
• Answer the central processing and outpatient laboratory telephones within 3 rings.
• Monitor the reference laboratory pending work list and resolve issues as they arise.

Requirements

• High School diploma or equivalent.
• Successful completion of a certified phlebotomy course. Minimum: Completion of 120 hours of clinical experience.
• Minimum one (1) year of phlebotomy experience with patients of all ages.
• Phlebotomy certification through American Society of Clinical Pathology PBT (ASCP).

Qualifications

• Requires the ability to endure periods of heavy workload and stress.
• Must possess ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed.
• Good communication and customer service skills.

Skills

• Ability to endure periods of heavy workload and stress.
• Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed.
• Good communication and customer service skills.

Benefits

Everyone is a caregiver at UMass Memorial Health, regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts.

Pay

The final offer may vary within the range of $15.75 - $28.35 based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule

Scheduled Hours: 0700-0659
Shift: 4 - Mixed Shift, 8 Hours (United States of America)