Central Office _ Technician I, Total Rewards (Human Resources) 2026-2027

About the role

Provides administrative and technical support to the Total Rewards Department, including Compensation. Responsible for processing employee tax forms, updating and maintaining employee personal information, assisting with compensation-related transactions, and supporting daily departmental operations. This position ensures accurate data management, responsive customer service, and compliance with applicable policies and procedures.

Responsibilities

• Assists with processing and verifying employee federal and state tax forms (W-4/G-4) and ensures accurate entry into HRIS and payroll systems.
• Supports Total Rewards processes related to employee withholding allowances and deductions.
• Maintains and updates employee personal information in HRIS with accuracy and confidentiality.
• Collaborates across departments as necessary to support department and organizational objectives.
• Serves as a point of contact for employee compensation-related phone inquiries, ensuring courteous and effective service.
• Provides timely responses to employee compensation inquiries submitted through the ticketing system and compensation inbox.
• Ensures accurate information is communicated to employees and escalates complex compensation concerns as appropriate.
• Participates in special initiatives and cross-functional projects as assigned.
• Performs other duties as assigned.

Qualifications

High school diploma or equivalent required; Associate's or Bachelor's degree preferred. One (1) to three (3) years of administrative, clerical, or HR support experience preferred.

Salary Grade/Schedule: Unified 115 (see Salary Schedules link).