Central Ministry Operations Director

About the role

Provides ministry-focused leadership, operational management, and administrative oversight for all church facilities and physical assets across multiple campuses. Responsible for ensuring a clean, safe, highly functional, and welcoming environment to support ministry objectives, church operations, and tenant partnerships. Live an exemplary life, modeling the call, character, and competencies of a minister of the Gospel of Jesus Christ. Be a servant leader to staff and teams of volunteers, as well as families and overall church body. Be involved in the overall life of the church body by actively participating in a group and church-wide events. Be an excited and contributing member of the RHCC Staff. Grow personally in his/her own leadership and ministerial abilities by reading, attending conferences, and having godly, professional mentors in his/her life.

Skills

• Servant Leadership & Team Building
• Operational Planning & Project Management
• Vendor & Contract Negotiation
• Facility Maintenance & Technical Aptitude
• Budgeting & Financial Stewardship
• Volunteer Recruitment & Empowerment

Responsibilities

• Supervisory: Demonstrate high organization and proactive problem-solving to efficiently schedule, prioritize, and manage operations across all facilities; recruit, train, equip, and retain paid staff and volunteer core teams (weekly setup/teardown teams, skilled trades volunteers, and quarterly serve days); direct day-to-day internal and external facility operations, ensuring standard-of-excellence cleanliness, repair, and readiness for weekly services and special events; supervise, mentor, and evaluate facility team members, including direct reports and dotted-line campus facilities personnel; oversee annual facilities operating budgets and vendor contract negotiations to ensure wise financial stewardship; perform additional operational duties and special projects as requested by the Executive Pastor.
• Facilities Management: Implement and maintain a comprehensive Computerized Maintenance Management System (CMMS) for routine maintenance, asset lifecycle tracking, and preventive care schedules; oversee HVAC, plumbing, electrical, roofing, landscape, audio/visual infrastructure support, and general structural maintenance; collaborate with creative and ministry teams to execute seasonal, sermon series, and event-specific staging/decor installations; manage custodial and janitorial operations utilizing internal teams and third-party contractors to uphold rigorous sanitation standards; maintain regulatory compliance with municipal building codes, OSHA guidelines, fire safety codes, and ADA accessibility standards; oversee church construction and renovation projects as needed; serve on-call for campus emergencies, severe weather incidents, and immediate facility maintenance needs.
• Security And Safety Oversight: Serve as the primary point of contact for fire safety, physical security systems, access control (keys/badges), and emergency preparedness plans; partner with local law enforcement, emergency responders, contracted security personnel, and volunteer safety teams to maintain safe campus environments; supervise security director and help with security core team, training and staff communication.
• Parking Team Management: Recruit, train and empower core team for parking for Sunday services, Wednesday nights and big events; coordinate and hire off-duty police for traffic direction for Sunday services, Wednesday nights and big events; help give central guidance to the regional campuses in regards to strategy and resources.
• External Event Management: Manage tenant relations, lease compliance, occupancy agreements, and day-to-day communications with external partner organizations; coordinate facility usage and technical setup support with the Special Events Project Manager for internal ministries and external facility rentals; source, vet, and oversee external service vendors and sub-contractors, establishing service level agreements and quality checks.

Qualifications

• Minimum of 5–7 years of progressive experience in facilities management (church/non-profit setting preferred).
• Demonstrated knowledge of mechanical, electrical, plumbing, HVAC, building automation, and security systems.
• Physical ability to lift 50+ lbs, and operate basic equipment and tools.
• Proficiency with Facilities/CMMS software, Building Management Systems (BMS), project management software, and general office productivity suites.

Benefits

Includes Benefits

Schedule

45 hours/week