Central Market (Austin North Lamar) Pastry Production Specialist - Full time

About the role

Central Market is seeking a Production Specialist to handle the freshest quality ingredients. Production Specialists work under direct supervision. They will apply basic and some advanced skills in procedures, techniques, tools, materials and/or equipment appropriate to the area of specialization. Use of specialized subject matter knowledge is required.

Responsibilities

• Mixing, shaping, baking, wrapping and stocking of products
• Ensures quality control of all product before sending to sales floor
• Maintains sanitation in the department
• Maintains organization of back storage, freezer, walk-in and production area
• Reads and executes daily production list
• Ability to calculate figures and amounts such as weights, discounts, percentages and volumes
• Provides customer service as required such as answering questions, taking orders on the phone
• Assists in monitoring the quality of goods and monitors shrink
• Orders and receives products and supplies
• Maintains transfer records
• Preps, wraps, prices, sells, and stocks products continuously
• Demos, or prepares customer samples for self-serve
• Provides superlative customer service
• Uses suggestive selling techniques to maximize sales

Requirements

Requires 2-5 years of related experience; experience with commercial production preferred.

• Excellent interpersonal and communication skills
• Ability to handle stressful situations
• Good verbal and written communication skills
• Ability to inform customers about ingredients
• Values diversity

Physical Demands

• Lift and carry moderate to heavy loads (minimum of 50 lbs.)
• Bend, reach, push, and pull

Schedule

Availability to work days, evenings, and weekends; ability to work overnight and flexible schedules, including holidays.