Central Market Artisan Bakery Department Manager - Dallas
H-E-B · Dallas, TX · 3 mo ago
ManagementFull-time
About the Role
As a CM Bakery Manager, you will oversee the overall direction, coordination, and evaluation of the Bakery department while delivering excellent customer service. You will supervise a team of Partners, making key employment-related and business decisions to drive department success.
Responsibilities
- Use independent judgment to make employment-related decisions, including hiring, promoting, disciplining, and resolving Partner-related matters.
- Conduct interviews, performance reviews, and provide Partner feedback, training, and development; write department schedules.
- Lead a team to deliver superior customer service in all areas.
- Drive sales for promotional and special events throughout the store.
- Merchandise the department to maximize sales, ensuring abundance, effective presentation, signage, and art displays.
- Ensure product quality, presentation, and in-stock conditions; maintain vendor relationships.
- Collaborate with other department managers to achieve results.
- Maintain high product knowledge and ensure compliance with government and company regulations for freshness, safety, refrigeration, and sanitation.
- Achieve department budget goals, monitor shrink, labor, and expenses, and conduct weekly forecasting and production planning.
- Oversee product ordering, inventory controls, and client relationships.
The responsibilities outlined above are not exhaustive and may be modified based on business needs.
Requirements
- Scratch production experience preferred.
- Proven experience in bakery operations management.
- Experience managing teams of bakers and training new bakers to proficiency.
Skills
- Leadership of bakery teams with a passion for food and selling.
- Proficiency in computer systems and interpersonal communication.
- Ability to handle stressful situations and develop teams through delegation.
- Analytical skills for planning, organizing, and prioritizing tasks.
- Basic financial acumen, including knowledge of sales and gross profit percentages.
- Flexibility to work varied shifts.
Physical Demands & Working Conditions
- Work in a fast-paced retail environment with detailed and precise tasks.
- Frequently stand, walk, and reach at waist level; occasionally reach overhead, at shoulder, knee, or floor level.
- Bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull, and use fine motor skills.
- Demonstrate ability to lift up to 50 lbs and manage loads in excess of 70 lbs with assistance or by breaking down items.
- Occasionally exposed to hot, cold, loud noises, and wet conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.