Central Fill Pharmacy Training Coordinator

About the role

The Training Coordinator supports employee success by leading onboarding, training, and development initiatives within operations. This role partners with leadership to ensure new and existing employees are trained efficiently, follow SOPs, and meet quality and performance expectations. The Training Coordinator also supports continuous improvement, audit readiness, and compliance with McKesson policies and pharmacy regulations.

Responsibilities

• Lead orientation and onboarding for new employees
• Ensure understanding and adherence to McKesson policies and Workplace Standards
• Develop and manage individualized training plans in partnership with supervisors
• Track, document, and file all training checklists and sign-off forms
• Support Pharmacy Technician licensing and renewal requirements
• Cook up with scheduling to ensure training hour requirements are met
• Conduct observations to assess SOP adherence and training effectiveness
• Evaluate performance and quality at 30-, 60-, and 90-day milestones
• Partner with supervisors on employee coaching and improvement plans
• Post weekly production and quality metrics
• Review and recommend updates to SOPs and training materials
• Support internal and external audit preparation
• Maintain reference guides and post regular employee communications
• Participate in start-up and operational meetings
• Complete additional projects as assigned

Qualifications

• A High School Diploma or GED
• Active Indiana Pharmacy Technician License (PLA)
• Ability to obtain Minnesota Pharmacy Technician License
• Strong verbal, written, and interpersonal communication skills
• Ability to work flexible shifts (first, mid, second)

Preferred Skills & Competencies

• Proficiency in Microsoft Excel, Word, and PowerPoint
• Prior training, onboarding, or coaching experience
• Strong problem-solving and organizational skills
• Approachable, patient, and effective communicator
• Passion for employee development and continuous improvement
• Working knowledge of McKesson Central Fill operations preferred