Central Data Management Specialist

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world through next-generation commercialization services for the life sciences industry. Our global team of more than 7,000 employees serves over 650 clients, from innovative biotech start-ups to established pharmaceutical companies, helping bring innovative therapies to market and supporting the patients who depend on them.

About the role

The Data Management Specialist is responsible for all Memphis administrative functions and data management activities, including operations-related data entry, order analysis, controlled product order entry and release, reception, file management, logistics clerical functions, accounts payable, 236 forms, and DEA-related clerical functions. This role requires coordination with all Memphis and corporate management. Employees at our Memphis distribution center play a critical role in getting life-saving products to hospitals, clinics, and nursing homes, operating 24 hours a day, 5 days a week to meet patient needs.

Position Success Factors

• Effectively communicates with co-workers and supervisors regarding work requirements
• Pays meticulous attention to detail and possesses a task-oriented work ethic
• Demonstrates flexibility and a willingness to modify work schedule to support company needs
• Ability to successfully complete tasks in a timely manner on a daily basis
• Ability to receive and convey information accurately in a timely manner
• Ability to consistently meet minimum productivity standards
• Ability to maintain zero defect performance
• Analytical aptitude
• Self-motivated and solution-oriented

Responsibilities

• Reviews paperwork and confirms that all information is clear, complete, and accurate
• Maximizes office productivity through proficient use of appropriate software applications
• Maintains accurate records of 222 forms and purchase orders
• Reviews records to ensure completeness, accuracy, and timeliness; prepares activity reports for management
• Coordinates administrative activities within all departments and develops relationships with outside vendors
• Prepares and coordinates visits to the Memphis site
• Processes receipts and releases in the business system and updates appropriate logs
• Creates reports for receipt verifications and checks stocks
• Maintains adequate stock of office supplies
• Processes inventory adjustments
• Answers and directs calls from clients
• Greets guests and provides access to the building
• Completes import/export forms for clients
• Adheres to all formal standard operating procedures related to operations
• Ensures timely release of client orders
• Understands the receipt process, controlled substance process, OS&D, and Call Tag Process
• Provides monthly inventory information to appropriate areas
• Completes both inbound and outbound DEA Forms 222
• Formulates emails to DLSS staff as a means of communication
• Supports projects as assigned
• Performs all tasks assigned by Supervisor or Manager
• Reviews paperwork to confirm clarity, completion, and accuracy of all documents

Requirements

• High School Diploma or GED required
• Successful completion of a pre-employment background check
• Prior experience in a distribution environment preferred
• Good verbal and written communication skills
• Basic math skills (calculator use permitted)
• Good attendance and ability to follow instructions without deviation

Skills

• Ability to maintain composure in a fast-paced environment
• Ability to focus on detail and quality
• Ability to complete assigned tasks in a timely manner
• Ability to efficiently use IT hardware, software, and peripherals as it pertains to daily tasks

Benefits

• Medical and dental plans
• Tuition reimbursement
• Matching retirement plans (401k)
• Health Savings Account (HSA) with EVERSANA contributions
• Flexible Spending Account (FSA)
• Dependent Care Spending Account (DCSA)
• Up to 18 days accrued paid time off in addition to 10 paid company holidays
• Employee Assistance Programs offering financial, work-life balance, family planning support, legal solutions, and more at no cost

Pay

$17.25 per hour

Schedule

This role operates in a temperature-controlled environment year-round, 24 hours a day, 5 days a week.

Uniform

Mandated uniform includes khaki-colored pants, close-toed shoes, and a blue shirt. Leggings, yoga pants, or any form-fitting stretch pants are not permitted. Shoes should be sturdy and provide full coverage. After a 60-day probationary period, employees receive an allotment for customized EVERSANA uniforms.