Center Support Aide

Why work with us? A people-first environment where what matters to those we serve matters to us. Make a direct impact by enhancing the quality of life for seniors. Access to training and career development, competitive compensation, and a comprehensive benefits package.

About the role

The Center Support Aide provides non-clinical support to ensure the PACE center functions smoothly and safely each day. Assists with setup, organization, and breakdown of personal care spaces, meal service operations, and common areas. Maintains a clean, orderly, and welcoming environment for participants, staff, and visitors. Supports center programming and daily workflows through supply restocking, room preparation, participant escorting within the center, and personal care assistance.

Responsibilities

• Assist with the daily setup, organization, and breakdown of personal care rooms and center spaces, including arranging tables, chairs, hydration stations, and maintaining supplies needed for meals and/or personal care.
• Provide non-clinical support during participant activities by escorting participants within the center under staff supervision, including personal care or transfers.
• Assist with meal service operations, including tray setup, table preparation, meal delivery support, and dining area cleanup.
• Assist with feeding needs of participants when needed.
• Maintain cleanliness and order of common areas, including activity rooms, dining spaces, hydration stations, and shared equipment areas, following Infection Control policies and procedures.
• Restock center supplies such as linens, PPE, personal care supplies, participant clothing, sanitation supplies, and comfort items.
• Support transportation coordination by helping stage participants for departures and arrivals, escorting wheelchairs only.
• Monitor the center environment for safety concerns such as spills, broken equipment, cluttered walkways, or supply shortages and promptly report issues to leadership.
• Foster positive, respectful, and supportive relationships with participants, families, and team members through professional non-clinical interaction.
• Follow all organizational policies, confidentiality standards, and OSHA safety guidelines at all times.
• Perform other non-clinical duties as assigned to support the daily operations of the PACE center.
• Administer personal care such as toileting, showering, incontinence care, and colostomy care, as designated within the scope of practice of state certification.
• Maintain required documentation for toileting, showering, laundry, and water temperatures.
• May take assignments to cover home care needs of participants.
• Participate in Interdisciplinary Team (IDT) meetings for the Personal Care Aide role as assigned by center leadership.

Requirements

• Two (2) years of experience working in a hospital, nursing home, or community-based setting is preferable.
• License/Certifications applicable per State requirements (e.g., NJ requires CHHA/CNA).
• One year of experience working with a frail or elderly population preferred; training will be provided if not present.
• Position-specific competencies for the Personal Care Specialist must be met prior to assuming participant care.

Pre-employment requirements

• Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.
• Pass a comprehensive criminal background check, including federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screen.
• Valid driver’s license where/if applicable.

Benefits

• Medical and dental coverage
• Generous paid time off
• 401K with match (begins after one year of employment)
• Life insurance
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program