Center Store Manager

Category/Area of Expertise: Retail Operations. Address: USA-MA-Dracut-301 Pleasant Street. Store Code: Store 08192 (Grocery).

About the role

Hannaford Supermarkets began as a fresh produce vendor in Portland, Maine in 1883 and remains committed to its local roots, partnering with farmers and producers through its Local program to preserve farmland, traditions, and jobs. The company was the first major U.S. supermarket to document that all its seafood products are sustainably harvested.

Responsibilities

• Perform all duties and tasks associated with the Assistant Store Manager's job description in their absence.
• Manage performance of all duties and responsibilities of Center Store associates assigned and effectively manage Center Store operations to meet financial and sales goals.
• Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.
• Maintain solid communications with all Center Store associates.
• Manage Center Store department operations in accordance with established department standard practices.
• Manage performance through planning, coaching, appraisals, and disciplinary efforts.
• Hire, train and develop associates to meet department needs.
• Maintain effective work schedules to meet production and customer service standards as well as associates' needs.
• Use good judgement in the delegation, assignment, and follow‑up required for efficient department performance.
• Treat all associates with fairness, dignity, and respect; provide recognition of accomplishments and offer constructive counseling when necessary.
• Conduct performance appraisals on all assigned associates according to company standards.
• Foster a positive and inclusive environment to retain associates and customers.
• Role model outstanding friendly customer service.
• Assist in attaining financial objectives.
• Ensure all company policies and procedures are followed as outlined.
• Maintain solid communications with the management team, all associates in the department and throughout the organization.
• Ensure the maintenance of the department's appearance and presentation.
• Ensure quality conditions of all products through proper rotation.
• Ensure operational and merchandising standards are followed to maximize profitability.
• Understand the potential causes and means for resolving and limiting inventory shrink issues within the Center store operation.
• Understand and use company tools such as MPP, financial reports, scheduling, ordering and business information systems.
• Have a total understanding of the Center Store training guides as well as all standard practices.
• May act as the Center Store Trainer or point person for all assigned trainees; ensure all department associates are properly trained.
• Observe and ensure compliance with company sanitation, safety, and food safety standards.
• Treat all store information as strictly confidential.
• Perform all other duties and projects as assigned.

Qualifications

• High school graduate or equivalent preferred.
• Strong understanding of Store Operations and Center Store Merchandising Techniques preferred.
• Effective interpersonal and organizational skills.
• Effective communication and customer service skills.
• Desire and ability to lead and manage a team.
• Demonstrated ability and willingness to learn multiple