Center Store Assistant Department Manager PM
About the role
Festival Foods is a Wisconsin grocer dedicated to community service and guest satisfaction. We operate over 40 full-service supermarkets throughout Wisconsin. This position is located in De Pere, WI.
Summary
The Center Store Assistant Manager-PM provides operational and leadership support across multiple departments, adapting to daily business needs. They also train and support associates, ensuring department standards are met and guest expectations are exceeded.
Essential Duties and Responsibilities
Lead and support Center Store departments, adapting based on daily business needs.
Ensure leadership continuity by stepping in and leading teams in the absence of Center Store Managers, supporting associates, and maintaining department standards.
Train, coach, and re-train new and current associates as needed to ensure high performance.
Communicate and collaborate with Store Director, department managers, and associates to exceed guest expectations.
Verify timekeeping and communicate any missing time, transferred hours, or schedule issues to HR.
Assist with product location, special orders, and address guest questions, concerns, or issues.
Maintain cleanliness and organize the department, including work areas, shelving, coolers, receiving, and the sales floor.
Deliver feedback, assist with writing and conducting performance reviews, document violations of company policies/procedures, and collaborate with management and HR to take corrective action, up to and including termination.
Cashier trained and ready to step in at the register, and support store closing procedures.
Honor commitments regarding regular, timely attendance and adequate notice for absences.
Qualifications
A high school diploma or equivalent.
At least 2 years of leadership experience (manager or lead) in retail, grocery, warehouse, or restaurant settings.
Thorough knowledge of the retail food business, especially non-perishable department operations, and strong merchandising skills.
Familiarity with store operations and the ability to coordinate effectively with store and vendor teams.
Ability to make timely and effective decisions, communicate effectively in a fast-paced environment, and manage a diverse team.
Understanding of all safety requirements and company safety policies, with the ability to recognize and react to possible safety hazards.
Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.
Physical Demands and Work Environment
Stand in place for long periods of time; walk in the store; bend, stoop, and kneel regularly.
Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
Requires full range of upper body motion in order to lift stock.
Requires visual monitoring of the store, creating attractive displays, and operating equipment.
Occasional lifting of up to 50-60 pounds.
Working in varying temperatures and humidity levels, moving between temperature-controlled areas, freezers, coolers, and the receiving area, with occasional outdoor tasks to inspect store property.
Work Schedule
This is a full-time position with a work schedule including mornings, afternoons (mid-shift), evenings (with ability to support closing shift), weekends, and holidays.
Why You'll Love It Here
Associate Discount: 15% off grocery purchases for you and your immediate household.
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to funds. Part-time store associates receive a $1 premium per hour on Sundays and select holidays. Full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Greater predictability and flexibility in planning and balancing work.
Vision & Dental Insurance: Eligible for vision insurance and two dental coverage options designed to fit your needs.
Total Well-being Support: 3 weeks of paid parental leave, fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Care Coaches for care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues, and depression or anxiety.
Savings for Retirement: 401(k) plan empowering associates to save a portion of their paychecks for retirement. Festival Foods offers an annual discretionary match to help associates reach their savings goals.