Center Store 3rd Shift Stocker
We are a Wisconsin grocer committed to giving back to the communities we serve and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list—evident in our daily interactions, guest treatment, and extensive associate benefits and programs.
About the role
Center Store Third Shift Stockers play a key role in maintaining product availability for guests. The team stocks and organizes multiple departments, including grocery, frozen, dairy, general merchandise, wine & spirits, and health & beauty. This position ensures aisles are clean and shelves are fully stocked by working during the evening/night shift, creating a well-organized shopping experience.
Responsibilities
- Ensure product quality and presentation by completing product rotation using the first in-first out method, verifying in-date products, and displaying items according to planograms.
- Provide exceptional guest service by greeting, acknowledging, and addressing guest needs across all departments.
- Assist with stock organization and unloading by unloading product deliveries from pallets and maintaining organized stock rooms.
- Maintain product presentation on shelves, in cases, and throughout the store for an enjoyable shopping experience.
- Correct sales floor conditions by observing store conditions and taking immediate action to address areas needing improvement.
- Manage inventory and pricing by maintaining appropriate inventory levels, ensuring pricing accuracy, and keeping advertised items in stock.
- Collaborate with the Center Store leadership team and associates to uphold standards and exceed guest expectations.
- Be cashier-trained to step in at the register or support store closing procedures when needed.
- Assist guests in locating items, suggesting products, and providing alternatives when necessary.
- Resolve guest concerns or dissatisfaction with products or service promptly.
- Contribute to department cleanliness by organizing, sanitizing, and maintaining clean work areas, shelves, and the sales floor.
- Maintain regular, timely attendance in accordance with the work schedule, providing adequate notice for occasional absences.
- Perform other duties as assigned to support the team.
Requirements
- Exceptional interpersonal skills with the ability to communicate effectively in a fast-paced environment.
- Thorough understanding of, and willingness to learn, all safety requirements and company safety policies (including proper lifting techniques and box cutter safety).
- Ability to learn and use various systems, including the Point-Of-Sale register system.
- Ability to learn and safely use equipment such as power jacks, walk-behind lifts, WAVs, balers, and compactors.
Qualifications
The physical demands and work environment require the ability to:
- Stand in place for long periods, work in coolers, walk throughout the store, bend, stoop, and kneel regularly.
- Perform repetitive tasks for prolonged periods and lift up to 50 pounds consistently.
- Possess full range of upper body motion for lifting and functional sensory abilities for monitoring the store and operating equipment.
- Work in varying temperatures and humidity levels, moving between temperature-controlled areas, freezers, coolers, and the receiving area.
Schedule
This position may be part-time or full-time, with a schedule primarily including nights, evenings, weekends, and holidays.
Benefits
- Associate Discount: Enjoy an industry-leading 15% discount on grocery purchases for you and your immediate household.
- Weekly Pay & Premium Pay: Hourly associates are paid weekly. Part-time associates receive a $1 premium per hour on Sundays and select holidays. Full-time associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling: Schedules are provided two weeks in advance for better planning and work-life balance.
- Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options.
- Support Programs: Access to 3 weeks of paid parental leave, a fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Coaches for confidential support on various personal issues.
- Retirement Savings: A 401(k) plan with an annual discretionary match to help associates reach their savings goals.