Center Operations Manager in Training (COMiT)

About the role

Ally Behavior is a full-time, center-based, early intervention Applied Behavior Analysis (ABA) therapy program, serving children with autism ranging from 18 months to 6 years of age. Our mission is to deliver the highest quality therapy to help our early learners reach their potential to communicate, improve social skills, and prepare for academic success.

We are looking for a motivated self-starter to join our team in a managerial & administrative role and be responsible for daily operations at our therapy center. Our team members are expected to be leaders in the community, ensure our high-quality standards are met, and foster an exceptional work environment.

Responsibilities

• Managing communication with the parents and families enrolled in our program
• Onboarding new clients and hosting center tours
• Managing and approving sick leave and vacation requests for employees
• Validating the accuracy of center schedules
• Holding clinicians accountable for submitting session notes within 24 hours
• Ensuring that clinical note audits occur to maintain accuracy of billing
• Maintaining employee certifications and credentials
• Document management, both for clients and employees
• Ensuring adherence to budget requirements for center purchases
• Communicating with the insurance and billing department regarding client insurance authorizations
• Communicating with the talent acquisition department regarding any resignations or staffing needs
• Maintaining and recognizing staff birthdays and organizing team-building events

Requirements

Must be willing to relocate to the assigned location in Fredericksburg metro areas upon promotion to full-time Center Operations Manager. Must be willing to travel to multiple locations across Virginia as needed.

Must submit to a federal, state, and county background check.

Qualifications

Our ideal candidate is an energetic, outgoing person who can inspire staff on both good and bad days. You are comfortable wearing different hats! Detail oriented and a meticulous note taker. You are compassionate and have a high EQ - we work with families who have children with developmental delays.

You take pride in excellent customer service and client experience. You have strong and fluent written and oral communication skills. You like to work hard and aren't just collecting a paycheck and letting the time pass. Excellent performance and building something special are what you find most fulfilling in life.

You are self-motivated and want to move up and grow with our ever-expanding company. You are level-headed and naturally approachable. A charismatic leader who can inspire staff on good and bad days. Always a team player - you push those around you to excel.

Sound understanding of health insurance systems and health insurance jargon. You have managed a large team before, and you take pride in getting the most out of each team member.

Physical Requirements

Ability to sit on the floor, kneel, crawl, squat, run or stand for extended periods of time. Ability to reach and hold objects. Ability to lift 30 pounds.

Benefits

• Salaried, full-time position
• Quarterly bonuses based on clinic performance
• Guaranteed semi-monthly paycheck (24)
• Company-sponsored DashPass
• 18 days of paid time off
• 9 paid holidays (5 set days + 4 "floating" holidays)
• Professional development opportunities
• Medical +HSA, Dental, and Vision coverage through Cigna
• Up to $9,000 in post-maternity childcare assistance
• 401(k) plan with company match
• Employee Assistance Program
• Short-Term Disability, Term-Life/AD&D Insurance, Critical Illness with Cancer Insurance, Accident Insurance, Hospital Confinement Insurance, and Pet Insurance
• Tuition Assistance eligibility at 6-month benchmark

Pay

Pay Range $55,000—$60,000 USD