Center Operations Director
Soar Autism Center · Phoenix, AZ · 6 days ago
On-siteManagement$80k–$100k/yrFull-time
Specific Responsibilities
- Running a High-Performing Center
- Acting as the local owner of performance against forecasted goals, including budget, utilization, and efficiency
- Driving strong execution of Soar’s operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication, etc.)
- Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runs
- Lead with calm, clarity, and professionalism in a fast-paced environment
- Creating An Exceptional Family Experience
- Owning all parts of the non-clinical experience for caregivers
- Building strong, supportive relationships with caregivers and ensuring clear, timely communication
- Driving strong attendance, engagement, and client satisfaction (NPS)
- Delivering a smooth onboarding for new families
- Managing the front desk and providing a warm welcome to clients, prospective clients and teammates
- Leading and Developing People
- Preparing families for diagnostics, assessments, and transitions with confidence and clarity
- Serving as the primary people leader for local staff, including clinicians and support team members
- Cooking, developing, and motivating team members
- Partnering closely with the lead clinician to support clinical excellence, team morale, and retention
- Acting as a trusted point of escalation and support for staff, knowing when to solve and when to escalate
- Bachelor’s degree required
- Require previous people management experience, leading high-performing teams of 8-10 or more people
- Require 2-3+ years of managing strong operations
- Starting base salary of $80,000.00 - $100,000.00/year with annual bonus potential of up to $32,000 based on center and individual performance
- Comprehensive health benefits, including medical, dental, and vision plans
- Student loan repayment and tuition reimbursement benefits
- Priority access for in-network mental health support through our partnership with Sol Mental Health
- Tons of support from our multidisciplinary team
- Prioritay access to direct exposure to senior leaders and multi-site operators
- A collaborative, high-accountability environment where strong performers grow quickly
- The chance to build something meaningful—while building your career