Center Medical Director

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.

About the role

The Center Medical Director at Oak Street Health leads the clinical team in providing exceptional patient care and fostering a great workplace, aiming to keep patients happy, healthy, and out of the hospital. This role balances 80% clinical time practicing primary care alongside provider colleagues and 20% administrative time. The Medical Director holds mission-critical leadership responsibilities, including modeling thoughtful primary care, mentoring and coaching providers, and contributing to organization-wide strategic initiatives.

Responsibilities

• Support organizational strategy by collaborating with the Practice Manager and Outreach Manager to achieve objectives in care, patient experience, growth, workplace culture, and diversity, equity, and inclusion.
• Drive implementation of Oak Street Health strategic initiatives and regional priorities under the direction of regional leadership.
• Cascade organizational information to care teams and escalate team concerns or ideas to leadership.
• Coordinate and lead the onboarding of new providers at the center.
• Model excellent medical care, implementation of the care model, and success in metrics.
• Ensure consistent and robust implementation of the Oak Street Health care model, including daily huddles, patient care planning, admission prevention, and clinical documentation workflows.
• Guarantee that medical care provided by each provider and care team is evidence-based, keeping patients healthy and out of the hospital.
• Teach and implement Oak Street's clinical guidelines at the individual provider and center level.
• Support care teams in delivering high-quality preventative care (primary and secondary).
• Educate and support providers in implementing a value-based, full-risk model of care.
• Assess and address root causes when center metric goals are not met.
• Create and maintain a culture of coaching, growth, and constructive problem-solving for providers and care teams.
• Conduct performance reviews, discuss provider goals, and develop plans to achieve them.
• Acknowledge and celebrate care team successes while communicating opportunities for improvement.
• Support a positive, joyful workplace culture aligned with Oak Street Health values.
• Perform other duties as assigned.

Requirements

• Graduation as M.D., D.O., A.P.N., or P.A.
• Board certification in Internal Medicine or Family Medicine (for M.D. or D.O.) or in Family, Adult, or Gerontology (for A.P.N.).
• Experience in clinical leadership roles, including leading and coaching providers.
• Experience using a metrics-driven approach to medical care or quality projects.
• Passion for work and motivation to contribute to a fast-growing organization.
• Awareness of leadership skills and potential for impact, with eagerness to share them with a dynamic team.
• Commitment to serving older adults and low-income patients.
• Comfort with ambiguity and a love for problem-solving.
• Ability to remain calm under pressure and guide others toward effective solutions.
• 5+ years of outpatient practice experience preferred.
• Fellowship training in Geriatrics, other professional degrees (e.g., M.B.A., J.D., M.P.H.), and prior executive roles welcomed but not required.
• U.S. work authorization.

Schedule

• Full-time, 40 hours per week.

Pay

The typical pay range for this role is $174,070.00 - $374,920.00 annually. The actual base salary offer will depend on factors such as experience, education, and geography.

Benefits

• Affordable medical plan options, 401(k) plan with company matching contributions, and an employee stock purchase plan.
• No-cost wellness programs, including screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, and tuition assistance.
• Retiree medical access and other benefits depending on eligibility.