Center Manager II

This position is incentive eligible.

About the role

We are seeking a clinical Center Manager to provide expertise and champion patient care for CARENOW – BEE CAVE MSO and CARENOW West Manor, part of HCA Healthcare. The Center Manager will lead clinic operations, support staff, and ensure high‑quality, patient‑centered urgent care.

Responsibilities

• Interview, hire, train, and supervise clinic staff.
• Develop and lead the execution of clinic goals and objectives to support overall performance and operations.
• Manage all team performance, including addressing patient and visitor issues, providing feedback, recognizing good performance, and identifying candidates for promotion.
• Monitor patient flow, keep patients informed, oversee and reduce wait times using Web Check‑in data, and coordinate efforts to deliver the highest quality care.
• Ensure all cash‑management procedures are followed appropriately.
• Regularly communicate with primary accounts.
• Ensure all compliance measures are met.

Requirements

• H.S. Diploma or equivalent required; Bachelor’s degree in Healthcare Administration or related field highly preferred.
• 3+ years of experience in a medical office setting.
• 1+ year of experience supervising staff (helpful).
• RN, LPN, MA, NCT, RT, or other applicable clinical license beneficial.
• BLS Certification required within 30 days of start.
• Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification.
• Accountable for managing clinic operations 7 days a week; flexibility to fill open shifts and float to other locations is required.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability coverage, and other leaves of absence.
• Retirement resources: 401(k) with 100 % match on 3 %–9 % of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial‑wellbeing counseling.
• Education support: tuition assistance, student‑loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity‑theft protection, and consumer discounts.
• Eligibility for benefits may vary by location.