Jobs · Management · Massachusetts

Center Manager

NeighborHealth · Boston, MA · 2 days ago
Management$81k–$125k/yrFull-time

Position Summary

The PACE Center Manager is responsible for the day-to-day operations of the PACE Center and coordination of all care delivered to its participants. This includes the coordination of administrative/support staff and the interdisciplinary care team, as well as oversight of the facility. The Center Manager is the point person for emergency management. The PACE Center Manager is a key member of the PACE leadership team, providing day-to-day support and guidance to the staff based at the PACE Center.

Essential Duties & Responsibilities

  • Manages the PACE Center physical plant for a safe and comfortable environment.
  • Recruits, screens, hires and supervises staff including responsibility for annual performance reviews.
  • Oversees the intake assessment and care planning process to assure efficiency and completeness.
  • Engaged in activities and issues relevant to the administration and improvement of PACE Center.
  • Ensures that performance improvement and other monitoring audits are completed and reported on schedule.
  • Reviews and acts on audit results consistent with PACE policies and procedures for ongoing performance improvement.
  • Facilitates staff meetings to ensure that staff are kept current, informed, and have the opportunity to discuss PACE policy, procedures, initiatives and events.
  • Works with project teams and PACE Center staff to successfully implement PACE priorities and initiatives at local sites.
  • Oversees the PACE Center’s Interdisciplinary Team process to ensure that the team’s operations conform to PACE policies, procedures and standards of care including: Intake assessment and care plan development; Biannual and status change assessment and care plan updates.
  • Facilitates the daily morning meeting and IDT meetings to ensure that the team adopts an efficient and effective approach to coordinating participant care.
  • Manages cross center administrative tasks in collaboration with other Center Managers as assigned.
  • Responsible to maintain standardized processes in collaboration with other Center Managers.
  • Maintains a working knowledge of all federal and state regulations relevant to PACE.
  • Demonstrates commitment to PACE mission by actively promoting the autonomy and dignity of PACE program participants.

Qualifications and Requirements

  • College degree in a field such as rehabilitative therapy, nursing, social work, recreational therapy or healthcare administration or equivalent work experience required.
  • Supervisory and administrative experience is required.
  • Two years’ experience and interest in working with the elderly is required.
  • Skilled facilitator with excellent communication and interpersonal skills.
  • Experience in managed care setting preferred.
  • Prior experience in interdisciplinary team setting preferred.
  • Ability to bring broad perspective on management of health and social issues to day-to-day operations.

Pay

The pay range is $80,704 - $125,000 depending on experience.

EEO & Accommodation Statement

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

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