Cemetery Admin Specialist.

About the Role

The Cemetery Administration Specialist monitors committal services for compliance with National Cemetery Administration (NCA) standards, ensuring the mission to "honor Veterans and their families with final resting places in National Shrines and with lasting tributes that commemorate their service and sacrifices to our Nation." The incumbent represents the cemetery and the NCA at committal services and outreach events, providing information to Veterans and eligible family members about memorial benefits.

The role involves a wide variety of administrative duties in support of cemetery operations, working closely with the Administrative Officer and/or Cemetery Administrator to plan and administer cemetery activities.

Responsibilities

• Investigate and determine eligibility for interment activities at the National Cemetery.
• Perform clerical, office automation, and typing duties using computer software (e.g., Microsoft Word, Excel, Outlook, Teams) to support administration and interment activities; ensure required reports are completed accurately and timely.
• Act as a clearing point for problems, including Congressional or other inquiries on eligibility for burial, continuation of reserved gravesites, determination of legality and eligibility of widows, widowers, children, remarried spouses, and family members requesting burial with parents, children, or siblings; resolve discrepancies in name, service number, dates of service, rank, or organization.
• Perform public outreach as needed.
• Perform other duties as assigned.

Schedule

• Required to work Monday through Friday, 8:00 AM to 4:30 PM.
• Due to the mission of the National Cemetery, staff may be required to work on Federal holidays that fall on a Monday or Friday, or on Saturdays, and cannot close for more than 2 consecutive days at any time.
• All staff must work Memorial Day and Veterans Day each year.
• Overtime, weekends, and holidays may be required to meet cemetery needs, including emergency call-backs.

Compressed/Flexible Schedule: Not available. Telework: Not available. This is not a virtual or remote position.

Requirements

• Subject to a background/security investigation.
• Designated and/or random drug testing may be required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must serve a 1-year probationary period.
• Must be a U.S. citizen to apply.
• Selected applicants will complete an online onboarding process.
• Must possess and maintain a valid REAL ID-compliant state driver’s license.
• Ability to type at least 40 words per minute.
• Physical requirements: Work is conducted outdoors in all weather conditions, including severe heat and cold. Involves walking, standing for long periods, and carrying 23–35 pounds. Must be able to drive a government sedan, minivan, SUV, and/or pickup.

Qualifications

To qualify, applicants must meet requirements by the closing date of this announcement (08/06/2026).

You may qualify based on experience, education, or a combination of both:

• Specialized Experience: One year of specialized experience equivalent to at least the next lower grade (GS-05). Examples include:
  • Gathering data, coordinating meetings, and maintaining efficient filing systems.
  • Using computer software (e.g., Microsoft Word, Excel, Outlook, Teams) to generate reports.
  • Meeting internal and external customer needs, establishing priorities, and meeting deadlines.
  • Serving as a clearing point for issues or problems.
  • Communicating with the public under stressful situations and handling conflicts constructively.
• Education: Successful completion of 1 full year of graduate-level education from an accredited college or university, demonstrating the necessary knowledge, skills, and abilities; OR a Bachelor’s degree with Superior Academic Achievement (SAA), defined as:
  • Cumulative GPA of 3.0 or higher out of 4.0 for all completed undergraduate courses, or those completed in the last 2 years.
  • GPA of 3.5 or higher out of 4.0 for all courses in your major, or those in your major completed in the last 2 years.
  • Rank in the upper one-third of your class in the college, university, or major subdivision.
  • Membership in a national honor society (other than freshmen honor societies).
• Combination: A combination of specialized experience and graduate-level education (beyond 4 years of undergraduate education).

Experience refers to paid and unpaid experience, including volunteer work (e.g., Peace Corps, AmeriCorps). Volunteer work helps build critical competencies and may be credited toward qualifying experience. A full year of work is considered 35–40 hours per week. Part-time experience will be credited based on time spent in appropriate activities.

Applicants must submit a transcript if basing qualifications on education. Education must be accredited by an institution recognized by the U.S. Department of Education.

Competencies

• Critical Thinking
• Self Management
• Customer Service
• Communication
• Writing

Benefits

As a federal employee, you and your family will have access to a comprehensive benefits package designed to support your career and well-being. Eligibility for benefits depends on the type of position held (full-time, part-time, or intermittent).