Cell Therapy Account Manager, North Jersey

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Responsibilities

• Assess, cultivate, and manage customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy.
• Develop a customized site-specific account plan coordinating the deployment of resources to meet customer needs and ensure a seamless and differentiated customer experience.
• Serve as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field-facing colleagues.
• Navigate complex account environments and understand the needs/issues of account stakeholders at all levels, driving solutions that address those needs.
• Collaborate and communicate regularly with cross-functional partners to support the referral of appropriate patients to treatment centers.
• Maintain and continuously develop both disease and product-specific knowledge.
• Actively gain customer insights and provide timely feedback to cross-functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues, and business opportunities and risks.
• Ensure compliance with all laws, regulations, and policies that govern the conduct of cell therapy activities.
• Drive within assigned territory by automobile (and in some territories, travel by airplane).

Requirements

• 7+ years of sales experience, marketing, and/or commercial experience required, with 5+ years in Hematology/Oncology.
• Key account management strategy experience: working in large, complex accounts, identifying influential stakeholders, and collaborating with them to better serve patients.
• Customer service-oriented: quick responses, highly reliable, excellent follow-up.
• Demonstrated ability to effectively partner with leadership and key cross-functional partners across the internal organization to implement key account strategies.
• High degree of technical expertise and business acumen.
• Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives.
• Excellent written and verbal communication skills, including an effective presentation style to connect with diverse groups of customers.
• Thorough understanding of U.S. compliance guidelines.
• Ability to work independently and travel as needed (up to 50%).
• Valid driver's license.
• Bachelor’s Degree or equivalent.

Qualifications

• Experience in hospital sales, academic, and community settings preferred.
• Buy and bill reimbursement experience preferred.

Pay

Field - United States - US: $171,360 - $207,648. The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life Benefits:
  • Paid Time Off for US Exempt Employees: Flexible time off (unlimited, with manager approval), 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico, or Rayzebio employees).
  • Phoenix, AZ, Puerto Rico, and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays.
  • Based on eligibility, additional time off may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs, and an annual Global Shutdown between Christmas and New Year's Day.

All global employees (full and part-time) who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.