CEC Technician - Fort Lauderdale

Empower Rental Group is a family of local equipment rental providers across the Southeastern US. Founded in 2021 with 3 locations, we aim to redefine the equipment rental industry and now operate over 36 locations.

About the role

The CEC Technician – Sales-Focused performs advanced diagnostics and repairs on heavy equipment while actively promoting and selling maintenance and repair services. This role combines technical expertise with strong interpersonal skills to ensure operational efficiency and customer satisfaction.

Responsibilities

• Diagnose complex issues with heavy equipment powertrain, hydraulic, and electrical systems using computer analyzers and traditional troubleshooting methods.
• Complete complex repairs to construction, aerial, and earthmoving machinery.
• Conduct detailed inspections to ensure equipment compliance and functionality.
• Serve as a technical resource for customers regarding diagnostics, repair needs, and recommended service plans.
• Promote maintenance packages, repair services, and parts; upsell and schedule follow-up services.
• Write and manage purchase orders for repair parts and materials.
• Ensure all service records and contract documentation are properly closed out and cataloged.
• Maintain a safe work environment by adhering to safety protocols, participating in safety meetings, and using proper Personal Protective Equipment (PPE).
• Communicate safety concerns or violations to appropriate managers immediately.
• Assist in driving a continuous improvement strategy within the business to achieve ongoing gains in quality and efficiency.
• Perform other related duties as assigned.

Requirements

• Basic understanding of industry-central software (RentalMan, Smart Equip, MS Office/Excel).
• Strong understanding of hydraulic, powertrain, and electrical systems.
• Ability to work independently and maintain high-quality service standards.
• Excellent communication skills with a customer-focused, sales-oriented mindset.
• Valid driver’s license required; CDL is a plus.

Qualifications

• 5+ years of mechanical experience.
• Extensive experience in diagnostics and repair of heavy equipment.
• High school diploma or equivalent; Associate’s or technical degree preferred.

Physical Requirements

• Ability to lift and move heavy components and tools up to 50 lbs.
• Ability to work outdoors and in various field environments.
• Manual dexterity and physical stamina to work with mechanical tools and parts for extended periods.
• Ability to operate service trucks and diagnostic equipment safely.

Licenses and Certifications

• Valid Driver’s License with a clean driving record (ability to drive Company vehicles per insurance requirements may be required on a case-by-case basis).

Benefits

• Weekly Pay
• Boot Reimbursement Program
• 401(k) with Company match
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Savings Account (HSA)
• Employer-paid basic life insurance with a "buy-up" option
• Employee Assistance Program (EAP)
• Employer-paid STD
• Voluntary Life, Accident, and LTD Disability benefit options
• Paid Parental leave
• Paid time off and Holiday Pay
• Referral program
• Retirement plan
• Employee Sharing Program