CDS Program Specialist

About the role

Join MRCI as a CDS Program Specialist and make a meaningful impact while enjoying full-time benefits, training, and opportunities for advancement. This role serves as the first point of contact for clients, handling intake, payroll, and problem-solving in a customer-focused culture.

Responsibilities

• Serve as the first point of contact for clients, handling intake, payroll, and problem-solving.
• Promote and explain CDS programs to clients, families, and county personnel.
• Ensure timely and accurate service delivery.
• Stay current on legislative and regulatory changes affecting CDS programs.
• Input budgets, process payroll and reimbursements, and track spending.
• Assist with onboarding new employees and processing employment documentation.
• Collaborate with counties, DHS, and other providers to develop best practices.
• Perform other duties as assigned.

Requirements

• Education & Experience:
  • Bachelor’s or Associate’s degree + 3 years of related human services experience, OR
  • High school diploma + 6 years of related human services experience.
• Strong written, verbal, and interpersonal communication skills.
• Excellent customer service and independent decision-making abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Valid driver’s license and reliable transportation.
• Ability to travel throughout Minnesota.
• Must pass a MN Department of Human Services background check.

Schedule

Monday – Friday, 8:00 AM – 4:30 PM (hybrid).

Pay

$21.23 - $26.54 per hour.

Benefits

• Computer & Cell Phone Provided
• 12 Paid Holidays
• 10 Vacation Days + 10 Sick and Safe Days
• Health, Dental & Vision Insurance
• 403(b) Retirement Plan with Company Match
• Health Savings Account (HSA) with Company Match
• Company-paid Mental Health Support (counseling, legal, and financial resources)